Billie Buckingham

• Working with various POS systems including Open Table, Lavu, Spothopper, and Harbor Touch to set reservations, place orders, track inventory, and update daily menus.
• Ability to independently complete opening, closing, and shift change duties to keep restaurant in working order.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Maintained and organized waitlist for busy times, ensuring efficient seating of guests.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

• Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
• Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
• Attended professional development workshops to stay current on industry trends and advanced styling techniques.
• Ensured proper inventory management by accurately tracking product usage during appointments and restocking supplies as needed.
• Contributed to the salon''s success by actively participating in promotional events and marketing initiatives.

• Worked under guidance of experienced professionals to learn best practices and techniques.
• Prioritized and accomplished multiple tasks within established timeframes.
• Studied advanced techniques to develop proficiency and better serve customers.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Used social media platforms to promote salon and services.
• Answered phone calls and emails to schedule client appointments.

• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Ability to work well under pressure and accommodate to customers needs efficiently and in a timely manner.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Kept register accurate through correct billing, payment processing, and cash management practices.
• Answered multi-line phone systems and transferred callers to appropriate staff members.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Cared for residents with diagnoses such as respiratory failure, dementia, Parkinson's disease, and multiple sclerosis.
• Documented patient information and care activities in electronic health record.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

• Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
• Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
• Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.
• Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.

• Enhanced children''s well-being by providing a safe and nurturing environment.
• Ensured timely completion of homework assignments by assisting with tasks and answering questions.
• Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
• Facilitated outdoor playtime to promote physical activity and overall health in the children being cared for.

• Enhanced child development by implementing age-appropriate activities and learning experiences.
• Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
• Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
• Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.