Billie Cannon
Hendersonville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Who is seeking opportunities to expand skills while facilitating company growth. with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Corrections Support Staff
Sumner County Sheriff's Office
Gallatin, TN
08.2005 - Current
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional public service.
- Approached the public and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with public requests and answered questions to improve satisfaction.
- Understood and followed oral and written directions.
- resolving problems with knowledgeable and friendly service.
- Planned and completed group projects, working smoothly with others.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to the public when face-to-face or through phone conversations.
- Answered 50-100 calls per shift to assist with public questions and concerns.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of the public promptly and efficiently.
- Collaborated with others to discuss new opportunities.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
GED -
08-1996
Skills
- Problem-Solving
- Analytical
- Data Entry
- Excellent Communication
- Decision-Making
- Cultural Awareness
- Active Listening
- Analytical and Critical Thinking
- Verbal Communication
- Multitasking
- Task Prioritization
- Organization and Time Management
- Recordkeeping
- Teamwork and Collaboration
- Calm Under Pressure
Affiliations
- kayaking
- hiking
- camping
- relaxing at home
Certification
- CPR Certified
- Notary
- Certificate: Administrative Support
- Certificate: office procedures in the modern workplace
Accomplishments
- 2 commendations
Partnerships and Collaborations"
I have been blessed to have the opportunity to work with several rehabilitation centers, re-entry, and halfway houses to accomplish the ultimate goal of helping men and women who are incarcerated to obtain the tools to reduce recidivism and become contributing members of society
Timeline
Corrections Support Staff - Sumner County Sheriff's Office
08.2005 - Current
Gallatin Senior High School - GED,
- CPR Certified
- Notary
- Certificate: Administrative Support
- Certificate: office procedures in the modern workplace
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