Billie Cooper
Kansas City,Ks
Summary
Dependable, hard-working Dispatcher with over 20 years of experience in Intermodal.
Overview
12
12
years of professional experience
Work History
Logistics Specialist
Carrier logistics of Olathe llc
Spring Hill, KS
10.2016 - 01.2024
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
Lead Dispatcher
KCL
Platte City, Mo
12.2014 - 05.2015
- Negotiated Rates for Intermodal Delivery's.
- Scheduled Appts and confirmed loads were picked up from the rail before Storage charges began.
- Planned and Dispatched drivers to deliver loads.
- Went through driver orientation.
- Developed and implemented strategies for efficient dispatching of drivers and vehicles in response to customer demands.
- Helped with safety and compliance.
Dispatch Manager
IXT
Kansas City, ks
03.2012 - 11.2014
- Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
- Monitored drivers' performance, ensuring compliance with safety regulations, route optimization and on-time deliveries.
- Maintained up-to-date records of shipments, driver logs, vehicle maintenance schedules and fuel consumption data.
- Provided training for new dispatchers on company policies and procedures as well as best practices for scheduling routes.
- Resolved customer complaints regarding late or incomplete deliveries by working with logistics teams to find solutions.
Skills
- Expertise in Intermodal
- Dependable worker
- Troubleshooting
- Utilizing scanner systems
- Computer literate
- Customer service experience
- Strong organizational skills
- Strong work ethic
- Team player
- Troubleshooting at component level
- Establishing goals and setting priorities
Timeline
Logistics Specialist
Carrier logistics of Olathe llc
10.2016 - 01.2024
Lead Dispatcher
KCL
12.2014 - 05.2015
Dispatch Manager
IXT
03.2012 - 11.2014