Tamara Dingle
Evans,GA
Summary
Dedicated and skilled business professional committed to providing exceptional service to every customer. Versatile administrative support skill set honed through various roles including retail manager, customer service representative, and administrative assistant. Expertise lies in resolving customer issues through reasonable solutions, system enhancements, and process improvements that consistently increase efficiency, customer satisfaction, and the bottom line. Possesses advanced computer skills in MS Office Suite and other applications/systems, enabling effective navigation of various technological platforms. Known for organizational prowess and dependability, excels at managing multiple priorities with a positive attitude. Always willing to take on additional responsibilities to contribute towards achieving team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Logistics Specialist
Motus
05.2022 - Current
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Test returned iPhones and Galaxy phones for damage
Warehouse Packer
Amazon
12.2021 - 05.2022
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Juvenile Correctional Officer
Department of Juvenile Justice
10.2018 - 11.2021
- Under supervision, maintains custody and security of juvenile offenders and other incarcerated offenders and maintains order in correctional institutions and other places of detention
- Transports offenders to and from correctional facilities
- Takes offenders in custody and escort to locations within and outside of the facility
- Responds to emergencies
- Prepares admission, program, releases, transfers and other reports
- Patrols assigned areas and report any problems
- Oversees offenders during work assignments, meals, and recreation periods
- Observes conduct and behavior of offenders to prevent disturbances and escapes
- Maintains order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies and laws
- Inspects, inventories, maintains physical control of, logs keys, tools, weapons and related equipment
- Handles and trains canines for tracking, search and rescue, guard duty, detection of contraband
- Guards facility entrances in order to screen visitors
- Escorts offenders in transit and during temporary leaves
- Enforces rules, regulations, and state laws necessary for control and management of offenders and the maintenance of public safety
- Enforces all institutional policies, rules, procedures, and regulations
Sales Associate
AAFES
11.2017 - Current
- Dedicated to helping every customer with skilled business profession with a versatile administrative support skill set developed through experience as a retail manager, customer service representative, administrative assistant
- Exceed in resolving customer issues with reasonable solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line
- Offer advanced computer skills in MS Office Suite and other applications/systems
Customer Care Assistant
XEROX
07.2016 - 09.2017
- Navigate through multiple computer applications with speed and accuracy
- Work with customers to resolve inquiries
- Provide troubleshooting assistance to customers
- Accept and implement coaching and feedback in order to achieve individual and team performance goals
- Maintain a high level of world class customer service/professionalism to a wide range of customers
- Recommend products that best suit the customer
- Read and interpret documents
Customer Service/Cashier
HARRIS TEETER, STONEHENGE MARKET
01.2016 - 12.2016
- Shop internet orders following all policies and procedures
- Operate Point of Sale Register
- Stage orders
- Maintain adequate work area
- Load grocery orders
- Complete all required paper work
Customer Service/Cashier
LOWES FOOD, BRIER CREEK
01.2014 - 12.2014
- Receive payment by cash, check, credit cards, vouchers or automatic debit
- Issue receipts, refunds, credits or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Greet customers entering establishments
- Maintain clean and orderly checkout areas
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
Customer Service/Cashier
KROGER
01.2013 - 01.2014
- Receive payment by cash, check, credit cards, vouchers or automatic debit
- Issue receipts, refunds, credits or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Greet customers entering establishments
- Maintain clean and orderly checkout areas
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
Assistant Teacher/Administrative Assistant
CHILD DEVELOPMENT CENTER
01.2009 - 01.2010
- Served as executive assistant to the management team, handled a busy phone system, functioned as primary liaison to the parents and ensured a consistently positive atmosphere for children
- Maintained control of and accounts for whereabouts and safety of children and youth
- Assists in providing leading planned activities for program participants
- Helped prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules
- Quickly became a trusted assistant to the child development, executive staff and office manager and earned a reputation for maintaining a positive attitude and producing high-quality work
Sales Associate
DEFENSE COMMISARY AGENCY
01.2008 - 01.2009
- Operated an Electronic Point of Sale (EPOS) cash register coupled to a scanning system and scale and a stand-alone register system to record unit prices, proper accounts (subsistence, meat, produce and sensitive items), purchase totals, surcharge and change
- Utilized EPOS to scan items or enter proper Look-Up Code for random weight or scaled items such as produce
- Verified authorized individuals are allowed to purchase items from the commissary
Education
Bachelors of Law Enforcement Administration - Law
Ottawa University
Ottawa, KS12.2013
Associates - Criminal Justice
Cochise College
Sierra Vista, AZ12.2009
Skills
- Client Support
- Law Enforcement Operations
- Payroll Processing
- Expertise in Microsoft Office
- Facility Administration
- Telecommunications Specialist
- Team Leadership
- Point-of-Sale Systems
- Excel Proficiency
- Customer Engagement
- Cybersecurity Expertise
- Financial Record Management
- Inventory Control Experience
- Child Development Support
- Technical Issue Resolution
- Cash Management
- Customer Transaction Management
- Intake Process Optimization
- Experience Production
- Administrative Coordination
- Team Development
- Employee Training
- Report Writing
- Financial Record Keeping
- Policies Documentation Proficiency
- Data Archiving
- Event Organization
- Stock Control Expertise
- Punctual and reliable
- Patience and empathy
- Customer satisfaction
- Collaborative Parent Engagement
Certification
- CPR Certification
- First Aid Certification
- AED Certification
Additional Information - Key Skills
- Office Management
- Teambuilding & Supervision
- Staff Development & Training
- Report & Document Preparation
- Bookkeeping & Payroll
- Policies & Procedures Manuals
- Records Management
- Event Planning
- Inventory Management
Timeline
Logistics Specialist
Motus
05.2022 - Current
Warehouse Packer
Amazon
12.2021 - 05.2022
Juvenile Correctional Officer
Department of Juvenile Justice
10.2018 - 11.2021
Sales Associate
AAFES
11.2017 - Current
Customer Care Assistant
XEROX
07.2016 - 09.2017
Customer Service/Cashier
HARRIS TEETER, STONEHENGE MARKET
01.2016 - 12.2016
Customer Service/Cashier
LOWES FOOD, BRIER CREEK
01.2014 - 12.2014
Customer Service/Cashier
KROGER
01.2013 - 01.2014
Assistant Teacher/Administrative Assistant
CHILD DEVELOPMENT CENTER
01.2009 - 01.2010
Sales Associate
DEFENSE COMMISARY AGENCY
01.2008 - 01.2009
Associates - Criminal Justice
Cochise College
Bachelors of Law Enforcement Administration - Law
Ottawa University
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