Billie Croswell
Maryland Judiciary
Salisbury ,MD
17
years of professional experience
Experienced internal auditor with a strong background in policy compliance, audit planning, and risk management. Skilled in reviewing records, resolving discrepancies, and strengthening internal controls to improve accuracy and accountability.
Work History
Internal Auditor II
3 Years 3 Months- Led internal audits of judicial operations, evaluating compliance with policies, procedures, and applicable regulations.
- Assessed internal controls, identified control gaps, and recommended process improvements to reduce risk.
- Prepared clear audit reports summarizing findings, root causes, and corrective action recommendations.
- Reviewed financial, operational, and administrative records for accuracy, completeness, and policy adherence.
- Coordinated audit planning, fieldwork, and follow-up activities with management and staff.
- Interpreted laws, regulations, and internal guidelines to support consistent audit conclusions.
- Advised stakeholders on compliance issues, strengthening accountability and operational efficiency.
- Monitored corrective action implementation and verified resolution of prior audit findings.
- Assisted in the preparation of audit reports that clearly communicated findings and recommendations to key stakeholders.
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
- Investigated discrepancies discovered during auditing process.
- Prepared audit programs and documentation in alignment with Generally Accepted Auditing Standards (GAAS).
- Evaluated company's policies to determine how well standards adhered to best practices.
- Developed strong working relationships with external auditors, facilitating efficient communication during annual audits.
- Prepared working papers, reports and supporting documentation for audit findings.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Identified and reported audit issues.
- Contributed to a positive work environment by collaborating effectively with colleagues across all levels of the organization.
- Produced audit reports.
- Prepared and distributed risk and audit reports to appropriate personnel.
- Supported management in developing action plans to address identified issues, promoting timely resolution of audit findings.
Fiscal Clerk Supervisor
8 Years 4 Months- Reconciled financial records and resolved discrepancies in payment and ledger entries.
- Processed fiscal transactions with precision, ensuring compliance with court accounting procedures.
- Maintained accurate case-related fiscal documentation and filing systems for audits.
- Entered vouchers, invoices, and receipts into financial databases with consistent accuracy.
- Reviewed supporting documents for completeness before approving routine payment processing.
- Responded to inquiries regarding fees, payments, and account balances professionally.
- Coordinated with court staff to correct accounting errors and improve workflow efficiency.
- Trained new clerks on fiscal procedures, recordkeeping standards, and system navigation.
- Contributed to effective cash management by accurately recording deposits and disbursements.
- Enhanced fiscal record-keeping by organizing and maintaining accurate files for all transactions.
- Assisted with payroll processing, ensuring timely disbursement of funds to employees according to company policy.
- Collaborated with team members to develop new fiscal policies and procedures, resulting in improved operational efficiency.
- Reviewed monthly inventory, deferred revenue and accounts receivable related to key balance sheet accounts.
- Delivered monthly reviews to finance leadership to explain performance.
- Expedited month-end closing activities through diligent preparation of journal entries and account reconciliations.
- Ensured compliance with financial regulations through meticulous attention to detail in transaction processing.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Inspected account books and recorded transactions.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Supervised court operations, assigned daily workloads, and resolved workflow bottlenecks across clerical teams.
- Reviewed completed work for completeness, corrected errors, and reinforced procedural adherence.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more a more skilled workforce.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Comptroller
1 Year 7 Months- Oversaw accounts payable, accounts receivable, and monthly general ledger reconciliations.
- Managed payroll processing for caregivers, ensuring accuracy and compliance with policy.
- Managed budget preparation for the organization, ensuring accurate forecasting and allocation of resources.
- Monitored financial institution performance and apprised relevant parties on banking matters.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Managed payroll data entry and processing for 45 employees to comply with predetermined company guidelines.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Accurately completed financial statement audits and thoroughly reviewed results.
Billing Specialist
3 Years 7 Months- Verified insurance eligibility and benefits before appointments to reduce billing errors.
- Managed insurance claims processing, ensuring accurate submission and timely follow-up on outstanding balances.
- Resolved claim denials by researching explanations of benefits and preparing corrected resubmissions.
- Posted patient and insurance payments accurately to maintain current account records.
- Trained staff on billing procedures, insurance processes, and documentation requirements.
- Researched and resolved billing discrepancies to enable accurate billing.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
Education
Bachelor of Science - Accounting and Finance
Associate of Arts - Accounting and Finance
High School Diploma
Skills
Audit planning
Verbal and written communication
Fraud prevention
Policy compliance
Compliance reporting
Risk management
Accounting standards
Accounting principles
Accounting concepts
Financial concepts
Forensic auditing
Bank reconciliation
Account reconciliation
Daily reports
Report generation
Audit documentation
Data analytics
Auditing assignments
Budget analysis
Audit team management
GAAP accounting
Cash management
Journal entry preparation
Team management
Audit documentation
Communication skills
Journal entries
Employee training
Audit projects
Tax compliance auditing
Data collection
Critical thinking and analysis
GAAP accounting practices
Financial data analysis
Timeline
Internal Auditor II
Maryland Judiciary
07.2023 - CurrentRead More
Fiscal Clerk Supervisor
Maryland Judiciary
03.2015 - 07.2023Read More
Comptroller
Delmarvas Home Care Solutions
08.2013 - 03.2015Read More
Billing Specialist
Delmarva Chiropractic
01.2010 - 08.2013Read More
Wilmington University
Bachelor of Science from Accounting and Finance
Read More
Wor Wic Community College
Associate of Arts from Accounting and Finance
Read More
Parkside High School
High School Diploma
Read More