Billie Curtis
Caro
Summary
Dynamic Registered Nurse Supervisor with 15 years at Jackson Memorial Health System, adept at nursing staff management and physical evaluations. Proven track record in enhancing patient care through effective communication and problem resolution. Recognized for optimizing staffing schedules and fostering a supportive environment for patients and families.
Overview
2025
2025
years of professional experience
Work History
Registered Nurse Supervisor
Jackson Memorial Health System Miami FL 15 Years
- Developed strong rapport with patients and families, providing emotional support during challenging situations.
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
- Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
- Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
Physician Office Coordinator
Caro Health Plaza
06.2015 - 02.2025
- Instructed patients and families on medical diagnoses and treatment options.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Collaborated with consulting physicians regarding care of patients.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
DON For Hospice
Hope Mission
05.2012 - 02.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations. Obtained Jaco certification
Nursing Unit Manager MDS/careplan
TCMCC
06.2002 - 06.2014
- Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
- Reviewed staffing patterns, quantities and nursing units' census to meet resident needs and budgetary controls.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Inventoried medications, supplies and equipment and distributed stock to patients.
Education
High School Diploma -
Wells Central School
Wells New YorkAAS Nursing
Fulton Montgomery Community Col.
Johnstown, NY01-1970
Skills
- Physical and psychological evaluations
- Customer service
- Nursing staff management
- Planning and scheduling
Timeline
Physician Office Coordinator
Caro Health Plaza
06.2015 - 02.2025
DON For Hospice
Hope Mission
05.2012 - 02.2015
Nursing Unit Manager MDS/careplan
TCMCC
06.2002 - 06.2014
Registered Nurse Supervisor
Jackson Memorial Health System Miami FL 15 Years
High School Diploma -
Wells Central School
AAS Nursing
Fulton Montgomery Community Col.
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