Billie Montgomery
Groton,NY
Summary
At First National Bank of Groton, excelled in managing high-volume transactions with unparalleled professionalism, ensuring accuracy in cash drawer balances and fostering strong customer relationships through empathy and effective communication. Demonstrated expertise in banking software and cash handling, significantly enhancing transaction processing accuracy and customer trust.
Overview
3
3
years of professional experience
Work History
Bank Teller
First National Bank Of Groton
Groton, NY
10.2015 - 08.2018
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Associates Degree - General Studies
Tompkins Cortland Community College
Dryden, TX05.2015
Skills
- Professionalism and Courtesy
- Money Handling
- Deposit and withdrawal management
- Cash counting
- Customer relationship development
- Patience and Empathy
- Transaction Processing
- Banking Software Familiarity
- Cash handling expertise
- Balance Transfers
- Stress Tolerance
- Account updating
- Transaction processing accuracy
- Cash handling and management
- Positive
- Drawer balancing
- Friendly
Timeline
Bank Teller
First National Bank Of Groton
10.2015 - 08.2018
Associates Degree - General Studies
Tompkins Cortland Community College