Billie Myers

Access and collect disposal fees.

Maintain and balance Daily Cash till.

Make night deposit.

Direct and advise users of transfer site.

Monitor incoming traffic and disposal areas.

Provide information for recycling and waste.

• Contributed to higher customer retention rates by addressing feedback promptly and implementing improvements as needed.
• Contributed to a culture of continuous learning by actively seeking opportunities for professional development and sharing best practices with fellow team members.
• Promoted a positive working environment by fostering collaboration, open communication, and mutual respect among staff members.
• Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Managed interview scheduling and facilitated communication with candidates throughout the hiring process.

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Maintained high standards of customer service by building relationships with clients.
• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Cross-sold insurance products to existing clients to reach sales targets.
• Expanded client base by actively prospecting for new business opportunities and generating referrals.

• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Attended industry events and conventions to expain sales opportunities.
• Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
• Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
• Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
• Built relationships with customers and community to establish long-term business growth.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.