Billie Pearson
Warren
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to your team and support organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Cockeye BBQ
Warren
06.2023 - Current
- Supervised daily operations to ensure efficient service and quality standards.
- Trained and mentored new staff on menu items and customer service protocols.
- Implemented health and safety standards to ensure compliance with regulations.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Managed daily cash intake by counting out registers.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Communicated with other shift managers to facilitate continuum of customer service.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Directed and led employees and team members on effective operations, methods and procedures.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Delegated work to staff, setting priorities and goals.
School Aged Childcare Worker
Kiddie Childcare & preschool
Warren
06.2022 - 05.2023
- Supervised children during recreational activities and ensured their safety.
- Planned and organized age-appropriate educational games and activities.
- Maintained a clean and welcoming environment for children and staff.
- Encouraged positive social interaction between peers through team building activities.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Dressed children and changed diapers.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Sanitized toys and tables to maintain clean, safe environment.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Developed individualized learning plans based on each student's strengths and weaknesses.
- Helped with homework assignments by providing guidance when needed.
Education
Georgia Cyber Academy
Atlanta , GASkills
- Cash management
- Time management
- Problem solving
- Tech-Savvy
- Energetic and enthusiastic
- Relationship building
- Team collaboration
- Supply ordering
Certification
- ServSafe Certification- Certified January 30th, 2025.
Timeline
Shift Manager
Cockeye BBQ
06.2023 - Current
School Aged Childcare Worker
Kiddie Childcare & preschool
06.2022 - 05.2023
Georgia Cyber Academy