Billie Seed
McKinney,Texas
Summary
A results-driven leader with at proven track record in delivering exceptional customer service and fostering a culture of mentorship and integrity. I prioritize the customer’s need above all else and seek honest feedback to improve continuously. I cultivate a supportive environment where everyone has a voice by engaging with employees at all levels. Adapting my leadership style to suit the situation, I strategically prioritize goals and value input from diverse perspectives. I believe in empowering team members and synthesizing ideas for effective implementation. With a focus on communication and alignment, I ensure each team member understands their contribution’s value on the overall vision.
Dedicated [Job Title] knowledgeable about best practices in field, especially effective leadership strategies to motivate employee performance and job satisfaction. Well-organized in approaching problems to investigate causes and determine optimal solutions. Detailed understanding of organizational and regulatory expectations to drive performance.
Overview
25
25
years of professional experience
Work History
Management Consultant
FarmHouse Fresh
11.2023 - Current
- Provide leadership to company executives and business leaders to identify organizational challenges, gather and analyze information and develop and implement solutions.
Senior Technology Project Manager
Michaels Companies, Inc
06.2022 - 01.2023
- Strategically formulated and executed a highly effective platform launch strategy
- Led and successfully guided a high-performing team of 5 to achieve the Business-2-Business (B2B) PO Budget Feature Project
- Led and successfully guided a team in China on the Mobile App Feature allowing Face ID/Biometric login and delivered project ahead of schedule
- Implemented a new process flow for the Content Management Process and streamlined the process creating a new intake form, structuring key meetings and organizing the process from initializing to development
- Resulting in increased productivity and decreasing the production time by 60%
- Nurtured and strengthened a strategic business relationship between businesses, enhancing collaboration and mutual success
- Developed a new Service Now form and process for creating and resolving incidents within the new platform leading to greater resolution time, improved productivity and eliminated excess emails
- Award winning Project Manager on the Windows In-Store Processing (WISP) project, for the successful completion of Phase 1
- Prepared presentations for Executive Leadership
- Demonstrated versatile project management expertise by successfully overseeing and delivering results on waterfall projects and agile firmware and software projects.
Senior Account Manager/Project Manager
The Retail Equation/Appriss Retail
07.2012 - 10.2021
- Demonstrated leadership by managing several Fortune 500 Accounts (Home Depot, AutoZone, Rite Aid, Advance Auto Parts, Michaels) and many others with contracts ranging up to multi-million dollars
- Served as the senior liaison between the company and the client
- Collaborated with the clients to enhance their models and develop system enhancements saving them millions of dollars in fraudulent returns and increasing efficiency and productivity
- Identified opportunities for improvements/product enhancements, created the necessary requirement documents, obtained effort and proper signoff
- Created the Scope of Work (SOW) for major system projects/implementations
- Maintained the status of all active SOW's within the company for over 30+ Retailers
- Created the Project Plans for both external and internal work, managed the projects to ensure all task were completed on-time and within budget
- Effectively coordinated cross-functionally across all levels from Engineering, Infrastructure, Data Ops, Dev Ops, Clients, VP's and the CEO, fostering a harmonious and collaborative work environment
- Managed all product launches with the client to ensure a positive rollout
- Created, managed KPI's and provided Ad Hoc metrics on 30+ Retail Companies to inform Senior Level Management.
Accounting Sr. Manager II/Accounting Project Manager
JCPenney Corporation
06.2006 - 07.2012
- Negotiated contracts and maintained the relationship with the Inventory Services (RGIS and WIS International)
- Strategically managed the inventory process and responsible for reporting results
- Coordinated efforts across multiple teams to improve the shrink results
- Developed and implemented an on-hand variance program that improved stock ledger accuracy by 30% and saved $44M placing JCPenney's in the top 10% of all retailers in SKU Accuracy
- Earned the 2010 Chairman's Award for shrinkage and stock ledger accuracy
- Lead a LEAN event with WIS International consisting of Six Sigma Green Belts, Black Belts, Executive Level Management, other associates from various departments/ levels as well as various levels of associates from WIS International
- Event led to many process improvements for both WIS and JCPenney
- Collaborated with Retail Operations to develop an associate based training program called “Mission Possible.” Managed the product launch to completion
- Assured procedures, practices and policies were in compliance with GAAP and the Corporate Accounting Policy Manual
- Recognized for the ability to identify continuous change actions to reduce cost, improve processes, increase productivity and increase profit margins
- Delivered significant improvements every year
- Created a Shrinkage Analysis Report that identified shrinkage opportunities by Company, Region, District, Store, Department, Division and Sub
- Reviewed weekly with Senior Leadership leading to numerous company changes
- Guides and counsels senior company management and the Inventory Shrinkage Committee concerning opportunities to improve enterprise Inventory shrinkage experience
- Provided leadership and direction on various cross-functional teams including inventory accuracy, process changes and software enhancements.
District Operations Manager
JCPenney Outlet Stores
04.1999 - 06.2006
- Provided guidance and leadership to 40 locations, approximately 200-400 exempt management and 4,000 – 6,000 non-exempt associates
- Organized, prioritized and managed a $15M capital budget
- Identified a significant shrinkage opportunity with cancelled freight claims resulting in a $3.3M savings
- Continually analyzed the performance of District units in sales support and service activities, identifying areas of improvement and recommended action
- Improved the District ranking from 11th place to 4th place in 6 months
- Ensured the accuracy of all company initiated planograms and merchandising plans
- Ensure stores were prepared for executive Level visitations by myself and other executive leadership making sure expenses, operations and shrinkage controls were in line with District/Company guidelines
- Responsible for all new store construction including stockroom design, computer setup, POS installation and store layout
- Resulting in smooth and efficient store openings often ahead of schedule
- Various positions of increasing responsibility.
Education
Associate of Science - Computational Science
Lincoln Trail College
Robinson, IL05-1987
Skills
- Leadership
- Project Management Process
- Project Implementation
- Broad business skill set
- Data Review
- Expense Reports
- Effective Communication
- Team Bonding
- Client Rapport-Building
- Conflict Management
- Team Meetings
- Project Requirements
- Project Planning
- Project Management
- Work History
- Management Consultant
- Senior Technology Project Manager
- Senior Account Manager/Project Manager
- Accounting Sr Manager II/Accounting Project Manager
- District Operations Manager
Education
Advance Consulting Skills Development (continuing education), Texas, Computer Science
Timeline
Management Consultant
FarmHouse Fresh
11.2023 - Current
Senior Technology Project Manager
Michaels Companies, Inc
06.2022 - 01.2023
Senior Account Manager/Project Manager
The Retail Equation/Appriss Retail
07.2012 - 10.2021
Accounting Sr. Manager II/Accounting Project Manager
JCPenney Corporation
06.2006 - 07.2012
District Operations Manager
JCPenney Outlet Stores
04.1999 - 06.2006
Associate of Science - Computational Science
Lincoln Trail College
Similar Profiles
Lindsey BaczewskiLindsey Baczewski
New Business Development Specialist at Farmhouse Fresh SkincareNew Business Development Specialist at Farmhouse Fresh Skincare
Jacinta MoonJacinta Moon
Bar Supervisor at Wellington Point FarmhouseBar Supervisor at Wellington Point Farmhouse
Ahmad HayatAhmad Hayat
Agriculture Farm House Laborer at Himalayan Harvest FarmhouseAgriculture Farm House Laborer at Himalayan Harvest Farmhouse