Summary
Overview
Work History
Education
Skills
Timeline
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Billie Self

Huntington

Summary

Dynamic and results-driven professional with extensive experience at Buffalo Wild Wings, excelling in customer service and food handling. Proven ability to enhance customer satisfaction and maintain a clean, organized workspace. Skilled in multitasking and training staff, ensuring high-quality service delivery in fast-paced environments.

Hardworking and enthusiastic cook cashier trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

11
11
years of professional experience

Work History

Cook Cashier Server

Buffalo Wild Wings
08.2023 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Shift Leader Cook Carhop

Sonic
02.2015 - 08.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Manager Cook Cashier

Deans
07.2022 - 12.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Burkeville High Schooll
Burkeville, TX
05-1998

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling

Timeline

Cook Cashier Server

Buffalo Wild Wings
08.2023 - Current

Manager Cook Cashier

Deans
07.2022 - 12.2022

Shift Leader Cook Carhop

Sonic
02.2015 - 08.2023

High School Diploma -

Burkeville High Schooll

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Billie Self