Billie Vannatta
Hilo,HI
Summary
Detail-oriented operations supervisor with expertise in team leadership and process improvement. Proven ability to enhance service quality and efficiency while maintaining compliance with health and safety regulations. I also run my own ranch so I have experience with livestock such as cattle, sheep, and horses as well as dogs, cats, rabbits, and other small pets.
Overview
5
5
years of professional experience
Work History
General Services Supervisor
County Of Hawaii
Hilo, HI
08.2023 - 04.2025
- Managed daily operations to ensure County facilities are being cleaned and maintained.
- Coordinated resource allocation for various county projects and initiatives.
- Implemented process improvements to enhance service quality and efficiency.
- Oversaw compliance with health and safety regulations in all service areas.
- Oversaw the preparation of work schedules involving multiple shifts and locations.
- Prepares, revise, and process requisitions, safety shoes/footwear, employees requests for leave, and those relating to payroll such as timesheets and TA forms.
- Conducts regular staff meetings with my crew(s) to convey managements objectives and to explain or discuss how standards, policies, and procedures will be implemented.
- Identified work process or other areas that need improvement.
- Maintains an inventory of tools, equipment, and machinery for purposes such as reporting, warranty, and scheduled maintenance.
- Monitors and maintains levels of supplies, and other materials and orders more when needed.
- Double checks inventory lists when supplies are being delivered to ensure that we have the correct amount.
- Check the safety and cleanliness of sites that we take care of and schedule for cleaning, pressure washing, floor care, and yard maintenance.
- Fill out incident reports with employees when needed.
- Plan, coordinate, and implement auxiliary functions such as moving furniture/equipment/supplies, chairs, and tables for special events.
- Submit work orders to appropriate division when needed.
Custodian/Groundskeeper II
County Of Hawaii
Hilo, HI
10.2020 - 08.2023
- Maintained cleanliness and sanitation of facilities, ensuring a safe environment for staff and visitors.
- Operated cleaning equipment, including floor scrubbers and vacuums, to enhance operational efficiency.
- Collaborated with team members to develop effective cleaning schedules and procedures.
- Conducted routine inspections of buildings to identify maintenance needs and resolve issues promptly.
- Trained new custodial staff on best practices and safety protocols for cleaning operations.
- Assisted in inventory management of cleaning supplies, ensuring availability and cost-effectiveness.
- Developed strong relationships with facility users, addressing concerns related to cleanliness swiftly and professionally.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported damages and hazardous conditions to management for further action.
- Supported event setup and tear-down, contributing to successful county functions.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Reported vandalism or other damage to property to supervisor.
Custodian/Groundskeeper I
County of Hawaii
Hilo, HI
03.2020 - 10.2020
- Maintained cleanliness and sanitation standards across multiple facilities.
- Operated and maintained cleaning equipment, ensuring optimal performance.
- Developed efficient cleaning schedules to enhance facility upkeep.
- Trained new custodial staff on safety protocols and equipment usage.
- Cleaning of restrooms and offices including scrubbing floors, mopping, disinfecting of all surfaces, cleaning toilets, urinals, sinks, restocking all paper products, emptying trash, and locking and securing of buildings and offices.
- Removal of graffiti when needed.
- Yard work including hedge trimming, tree trimming, mowing, blowing, edging, operating a riding mower, weed whacking, spraying herbicides and insecticides when needed.
- Gardening which included pulling weeds, spreading dirt and fertilizer, blowing leaves and grass and raking up. Planting, watering, and maintaining plants.
- Pressure washing of buildings, stairs, walkways and curbs.
- Mopping, stripping, and waxing office floors.
- Driving a county vehicle to and from baseyard to sites including pulling the trailer with the riding mower.
- Lowering and folding flags daily.
Education
High School Diploma -
Hilo High School
Hilo, HIBusiness Technology -
Hawaii Community College
Hilo, HISkills
- Operations management
- Building maintenance
- Waste management
- Emergency preparedness
- Space planning
- Security management
- Workforce planning
- Procurement management
- Environmental compliance
- Facilities management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Staff training/development
- Task prioritization
- Employee motivation
- Scheduling
- Hiring and onboarding
Timeline
General Services Supervisor
County Of Hawaii
08.2023 - 04.2025
Custodian/Groundskeeper II
County Of Hawaii
10.2020 - 08.2023
Custodian/Groundskeeper I
County of Hawaii
03.2020 - 10.2020
High School Diploma -
Hilo High School
Business Technology -
Hawaii Community College