Billie Whitman
Santa Clarita,CA
Summary
Dependable and adaptable professional with a strong background in customer service, teamwork, and academic support. Skilled in maintaining organization in fast-paced environments while delivering attentive, high-quality service. Experienced in communicating effectively with diverse groups, resolving issues efficiently, and supporting team operations to ensure a smooth and positive guest experience. Dedicated to providing exceptional hospitality through attention to detail, professionalism, and genuine customer care.
Overview
6
6
years of professional experience
Work History
Academic Tutor
Cara-Lot Learning
Santa Clarita, CA
09.2025 - Current
- Monitored student progress and delivered feedback to parents and teachers.
- Utilized educational software to enhance learning and track academic development.
- Provided academic support in mathematics, biology, and chemistry.
- Assisted students with homework and study materials across multiple subjects.
- Conducted one-on-one tutoring sessions to boost academic performance.
Cashier/Auto Technician
Lube Masters
Eagle Rock, CA
05.2020 - 01.2026
- Delivered exceptional customer service by resolving inquiries and issues promptly.
- Collaborated with team members to enhance workflow during peak periods.
- Maintained accurate records of purchases and organized checkout area.
- Restocked supplies as needed to ensure operational efficiency.
- Assisted customers via phone with store operations, product information, and order placement.
Academic Tutor
SCV Learning Center
Santa Clarita, CA
09.2023 - 06.2025
- Cultivated a positive learning environment that promoted active student participation.
- Instructed students on effective study techniques, note-taking strategies, and test preparation.
- Researched and recommended textbooks, software, and supplementary materials to enhance tutoring effectiveness.
Education
Certificate of Specialization - Emergency Medical Technician
College of The Canyons
Valencia, CA06-2026
Bachelor of Science - Biology
California Lutheran University
Thousand Oaks, CA05-2025
Skills
- Customer service
- Team collaboration
- Problem resolution
- Verbal and written communication
- Data management
- Credit and cash transactions
Timeline
Academic Tutor
Cara-Lot Learning
09.2025 - Current
Academic Tutor
SCV Learning Center
09.2023 - 06.2025
Cashier/Auto Technician
Lube Masters
05.2020 - 01.2026
Certificate of Specialization - Emergency Medical Technician
College of The Canyons
Bachelor of Science - Biology
California Lutheran University