Helen M. (Billii) Roberti
Huntington Station,NY
Summary
12 years’ experience in energy efficiency and renewable energy. Holistically oriented (i.e. sees big picture yet detail-oriented). Relationships with LIPA/PSEG, NYSERDA, and in advocacy organizations, heat pump, solar, wind, and energy storage industries. Trained staff and operated own business with 4 employees. Solution-focused. Psychology degree has been invaluable in working with people, especially those in DACs and the orgs that serve them.
Overview
47
47
years of professional experience
1
1
Certification
Work History
Founder, Co-owner, Energy Efficiency & Renewables
Green Choices Consulting
09.2012 - Current
- Established a successful business by identifying market needs and developing innovative solutions.
- Developed strong partnerships with key industry players, contributing to an increased market presence.
- Delivered exceptional customer service by addressing clients' home needs and finding effective resolutions.
Office Manager
Transformational Enterprises, Inc.
03.2011 - 01.2021
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Operations Manager
Quad State Solar, Inc.
10.2008 - 02.2009
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Streamlined paperwork processing, created databases and tracked projects submitted building permit applications and LIPA rebates
- Participated in residential solar panel system installation
Founder, Owner, President, & Manager
I AM Books, Ltd.
06.2003 - 08.2008
- Established business by creating business, marketing, operations, and cash flow plans
- Executed all purchasing, bookkeeping, advertising & marketing, customer service, and staff training & management.
- Built positive organizational culture that fostered creativity, innovation, and employee engagement.
- Created and delivered presentations and organized all events, workshops, seminars and in-store fairs
Computer Consultant/Trainer
Research Foundation of SUNY
03.1988 - 08.2000
- Provided expert training of end users in NYC Department of Social Services in transition to new computer system (Welfare Management System) and analyzed and resolved problems.
- Supervised up to 8 staff during onsite support during and after implementation.
- Prepared project evaluation reviews as part of administrative oversight and post-implementation reviews.
Senior Caseworker
Fulton County Dept of Family & Children Services
07.1977 - 11.1984
- Interviewed and determined client eligibility for AFDC, Food Stamps (now SNAP), and Medicaid.
- Provided information and referral services for clients to other social service providers for better client outcomes.
- Co-led Job Search Workshops with clients to find jobs.
Education
No Degree - Clinical Psychology
Georgia State University
Atlanta, GA05.1982
Bachelor of Arts - Psychology
University of Rochester
Rochester, NY05.1976
High School Diploma -
The Bronx High School of Science
The Bronx, NY06.1972
Skills
- Effective Oral and Written Communication and Public Speaking
- Strategic Vision, Training, Motivation and Leadership
- Highly Organized and Innovative
- Great Teamwork and Collaboration
Certification
Accredited Installer, International Ground Source Heat Pump Association (IGSHPA)
Timeline
Founder, Co-owner, Energy Efficiency & Renewables
Green Choices Consulting
09.2012 - Current
Office Manager
Transformational Enterprises, Inc.
03.2011 - 01.2021
Operations Manager
Quad State Solar, Inc.
10.2008 - 02.2009
Founder, Owner, President, & Manager
I AM Books, Ltd.
06.2003 - 08.2008
Computer Consultant/Trainer
Research Foundation of SUNY
03.1988 - 08.2000
Senior Caseworker
Fulton County Dept of Family & Children Services
07.1977 - 11.1984
No Degree - Clinical Psychology
Georgia State University
Bachelor of Arts - Psychology
University of Rochester
High School Diploma -
The Bronx High School of Science
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