Bil’lisia Junious
Spring
Summary
Experienced criminal justice professional prepared for role. Proven track record in managing caseloads, assessing risk, and ensuring compliance with legal standards. Strong focus on team collaboration and achieving results. Reliable and adaptable, with skills in conflict resolution, monitoring, and reporting. Known for integrity, communication, and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
PAROLE OFFICER II
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
04.2022 - Current
- Conduct extensive case work through office, home, field and telephone visits
- Manage caseload of 30-40 parolees who are/once were registered sex offenders
- Ensure parolees are in compliance with their sex offender registration
- Ensure all required documents are scanned into the approved TDCJ software
- Conduct treatment team meetings with the sex offender therapist and the polygrapher to discuss the parolee’s compliance with parole
- Refer the parolee to applicable treatment programs
- Schedule polygraphs and evaluations to ensure the parolee is in compliance with parole and working toward treatment goals
- Conducts monthly collaterals with treatment providers, family, friends, or employers to ensure the client is successful in reintegrating into society
- Assist parolees with finding stable housing and employment.
- Prepare violation reports and gather evidence
- Maintain accurate and detailed case files for each parolee
- Enter, analyze, and maintain data in the approved TDCJ software
- Obtain police reports, court documents, and etc.
- Skill to interview witnesses and victims
- Assist with preparing affidavits
- Answer and screen phone calls and provide information requested
- Conduct assessments using motivational interviewing techniques to assess the risks and needs of parolees
- Perform criminal history searches utilizing the National Crime Information Center and the Texas Crime Information Center
- Utilized Microsoft word, excel, and etc.
- Conducted regular assessments of parolee compliance with terms and conditions.
- Developed individualized case management plans to address parolee needs and challenges.
- Provided guidance and support to parolees in obtaining community resources and services.
- Trained new staff on policies, procedures, and best practices for managing caseloads effectively.
- Implemented strategies to improve communication between parolees and support networks, enhancing success rates.
- Managed high-risk cases with exceptional care and vigilance, minimizing potential threats to public safety.
- Collaborated with law enforcement agencies to apprehend violators, leading to a significant decrease in recidivism rates.
- Enhanced public safety by effectively supervising and monitoring parolees'' activities and compliance with court-ordered conditions.
- Utilized motivational interviewing techniques when engaging with clients, eliciting genuine commitment towards personal growth and change.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Performed routine home inspections and drug tests for offenders on parole.
- Served as a liaison between parolees and treatment providers to ensure adherence to program requirements.
- Arrange substance abuse rehabilitation for offenders.
- Coordinate and work closely with law enforcement, social service agencies and mental health providers.
LEAD CASHIER
SP PLUS | GLOBAL | IMS
06.2018 - 04.2022
- Provided excellent customer service to all guests
- Processed lost and damaged tickets
- Maintained accurate balance of the cashier drawer at the beginning and end of shift
- Maintained accurate documentation
- Ensured credit card machines have tickets available for customers
- Resolved all complaints reported by guests
- Ensured all airport rules, regulations, policies, and procedures were being followed
- Skill to resolve conflict and provide resources
CASHIER
EL POLLO LOCO
06.2015 - 08.2015
- Assisted customers with their food orders
- Maintained excellent customer service
- Responded to guest’s complaints
- Ensured sanitation of the restaurant
- Restocked supplies as needs
- Ensured accuracy of all guest’s orders
- Maintained accurate count of the cashier drawer
Education
Bachelor of Science - Victim Studies
SAM HOUSTON STATE UNIVERSITY
05.2018
Skills
- Case Management
- Advanced written and verbal communication skills
- Team Player
- Critical Thinker
- Risk and needs assessments
- Organizational skills
- Interviewing expert
- Adaptability and flexibility
- Skill to prepare accurate and detailed reports
- Knowledgeable of computers, scanners, fax machines, Microsoft Office products, etc
- De-escalation techniques
- Active listening
Timeline
PAROLE OFFICER II
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
04.2022 - Current
LEAD CASHIER
SP PLUS | GLOBAL | IMS
06.2018 - 04.2022
CASHIER
EL POLLO LOCO
06.2015 - 08.2015
Bachelor of Science - Victim Studies
SAM HOUSTON STATE UNIVERSITY