Billy Campbell
Hazard,KY
Summary
Proven to enhance forensic investigations and community relations, notably with Perry County Fiscal Court, I streamlined autopsy processes and improved interdepartmental communications. Leveraging advanced forensic techniques and empathetic support, I achieved efficient case resolutions and fostered strong partnerships with law enforcement and healthcare facilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Deputy Coroner
Perry County Fiscal Court
01.2023 - Current
- Worked closely with other Deputy Coroners to build a cohesive team capable of efficiently handling high caseloads.
- Developed strong relationships with funeral homes to ensure proper handling of decedents'' remains throughout the process from removal to burial or cremation.
- Managed sensitive information discreetly while maintaining strict confidentiality standards as mandated by the profession.
- Assisted families in understanding the circumstances surrounding a loved one''s death by providing compassionate support and clear explanations.
- Collaborated with forensic experts, pathologists, and toxicologists to obtain necessary analyses for determining cause of death accurately.
- Enhanced communication with law enforcement agencies by collaborating effectively during investigations and sharing crucial findings.
- Conducted thorough autopsies to determine cause and manner of death, contributing to accurate case resolutions.
- Adhered strictly to safety protocols while working with hazardous materials or infectious diseases, minimizing risks for all involved parties.
- Improved the accuracy of death investigations by meticulously gathering and analyzing evidence at crime scenes.
- Maintained professional knowledge through ongoing continuing education courses and certifications in relevant areas such as forensic pathology, death investigation techniques, or grief counseling.
Funeral Director
Engle Bowling Funeral Home
11.2015 - Current
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Increased customer retention, skillfully addressing concerns and resolving conflicts.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Picked up deceased at private homes, hospitals and county morgues.
- Developed strong relationships within the community through outreach initiatives and networking events.
- Counseled bereaved individuals, offering emotional support during challenging times.
- Managed financial transactions and record-keeping with accuracy and confidentiality.
- Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
Housekeeping/Chaplain
Hazard Health And Rehabilitation Center
11.2010 - 11.2015
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
- Collaborated with interdisciplinary teams for holistic patient care, addressing both physical and emotional needs.
- Coordinated with housekeeping staff to ensure timely room preparation for incoming guests.
- Streamlined housekeeping operations for increased efficiency through effective staff scheduling, task delegation, and resource allocation.
- Improved overall cleanliness by thoroughly performing housekeeping tasks in assigned areas.
Customer Service Representative
SYKES
06.2008 - 11.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Religious Studies
Transvecca Nazarene University
General Studies
HCTC
Hazard, KYHigh School Diploma -
Perry County Highschool
Hazard, KY05.2005
Skills
- Established strong relationships with community partners, such as funeral homes and hospitals, ensuring timely transfer of decedents' remains
- Enhanced investigative procedures by incorporating advanced forensic techniques and technology
- Enhanced record-keeping practices by implementing a digital database system for case documentation and archiving purposes
- Improved interdepartmental communication by implementing standardized report formats and information sharing protocols
- Conducted detailed death scene examinations, gathering vital evidence for determining cause and manner of death
- Streamlined autopsy processes by adopting efficient scheduling methods and optimizing workflow
- Collaborated with law enforcement agencies to ensure thorough investigations and accurate case resolutions
Certification
License Funeral Director
Coroner Certification
Timeline
Deputy Coroner
Perry County Fiscal Court
01.2023 - Current
Funeral Director
Engle Bowling Funeral Home
11.2015 - Current
Housekeeping/Chaplain
Hazard Health And Rehabilitation Center
11.2010 - 11.2015
Customer Service Representative
SYKES
06.2008 - 11.2010
License Funeral Director
Coroner Certification
Religious Studies
Transvecca Nazarene University
General Studies
HCTC
High School Diploma -
Perry County Highschool
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