Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Billy Campbell

Hazard,KY

Summary

Proven to enhance forensic investigations and community relations, notably with Perry County Fiscal Court, I streamlined autopsy processes and improved interdepartmental communications. Leveraging advanced forensic techniques and empathetic support, I achieved efficient case resolutions and fostered strong partnerships with law enforcement and healthcare facilities.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Deputy Coroner

Perry County Fiscal Court
01.2023 - Current
  • Worked closely with other Deputy Coroners to build a cohesive team capable of efficiently handling high caseloads.
  • Developed strong relationships with funeral homes to ensure proper handling of decedents'' remains throughout the process from removal to burial or cremation.
  • Managed sensitive information discreetly while maintaining strict confidentiality standards as mandated by the profession.
  • Assisted families in understanding the circumstances surrounding a loved one''s death by providing compassionate support and clear explanations.
  • Collaborated with forensic experts, pathologists, and toxicologists to obtain necessary analyses for determining cause of death accurately.
  • Enhanced communication with law enforcement agencies by collaborating effectively during investigations and sharing crucial findings.
  • Conducted thorough autopsies to determine cause and manner of death, contributing to accurate case resolutions.
  • Adhered strictly to safety protocols while working with hazardous materials or infectious diseases, minimizing risks for all involved parties.
  • Improved the accuracy of death investigations by meticulously gathering and analyzing evidence at crime scenes.
  • Maintained professional knowledge through ongoing continuing education courses and certifications in relevant areas such as forensic pathology, death investigation techniques, or grief counseling.

Funeral Director

Engle Bowling Funeral Home
11.2015 - Current
  • Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
  • Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
  • Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Managed all aspects of funeral arrangements for smooth and efficient service delivery.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Increased customer retention, skillfully addressing concerns and resolving conflicts.
  • Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Developed strong relationships within the community through outreach initiatives and networking events.
  • Counseled bereaved individuals, offering emotional support during challenging times.
  • Managed financial transactions and record-keeping with accuracy and confidentiality.
  • Facilitated pre-planning consultations, guiding clients through complex decision-making processes.

Housekeeping/Chaplain

Hazard Health And Rehabilitation Center
11.2010 - 11.2015
  • Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
  • Collaborated with interdisciplinary teams for holistic patient care, addressing both physical and emotional needs.
  • Coordinated with housekeeping staff to ensure timely room preparation for incoming guests.
  • Streamlined housekeeping operations for increased efficiency through effective staff scheduling, task delegation, and resource allocation.
  • Improved overall cleanliness by thoroughly performing housekeeping tasks in assigned areas.

Customer Service Representative

SYKES
06.2008 - 11.2010
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Religious Studies

Transvecca Nazarene University

General Studies

HCTC
Hazard, KY

High School Diploma -

Perry County Highschool
Hazard, KY
05.2005

Skills

  • Established strong relationships with community partners, such as funeral homes and hospitals, ensuring timely transfer of decedents' remains
  • Enhanced investigative procedures by incorporating advanced forensic techniques and technology
  • Enhanced record-keeping practices by implementing a digital database system for case documentation and archiving purposes
  • Improved interdepartmental communication by implementing standardized report formats and information sharing protocols
  • Conducted detailed death scene examinations, gathering vital evidence for determining cause and manner of death
  • Streamlined autopsy processes by adopting efficient scheduling methods and optimizing workflow
  • Collaborated with law enforcement agencies to ensure thorough investigations and accurate case resolutions

Certification

License Funeral Director

Coroner Certification

Timeline

Deputy Coroner

Perry County Fiscal Court
01.2023 - Current

Funeral Director

Engle Bowling Funeral Home
11.2015 - Current

Housekeeping/Chaplain

Hazard Health And Rehabilitation Center
11.2010 - 11.2015

Customer Service Representative

SYKES
06.2008 - 11.2010

License Funeral Director

Coroner Certification

Religious Studies

Transvecca Nazarene University

General Studies

HCTC

High School Diploma -

Perry County Highschool
Billy Campbell