Billy Campbell
Hazard,KY
Summary
Proven to enhance forensic investigations and community relations, notably with Perry County Fiscal Court, I streamlined autopsy processes and improved interdepartmental communications. Leveraging advanced forensic techniques and empathetic support, I achieved efficient case resolutions and fostered strong partnerships with law enforcement and healthcare facilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Deputy Coroner
Perry County Fiscal Court
Hazard, KY
01.2023 - Current
- Worked closely with other Deputy Coroners to build a cohesive team capable of efficiently handling high caseloads.
- Developed strong relationships with funeral homes to ensure proper handling of decedents'' remains throughout the process from removal to burial or cremation.
- Managed sensitive information discreetly while maintaining strict confidentiality standards as mandated by the profession.
- Assisted families in understanding the circumstances surrounding a loved one''s death by providing compassionate support and clear explanations.
- Collaborated with forensic experts, pathologists, and toxicologists to obtain necessary analyses for determining cause of death accurately.
- Enhanced communication with law enforcement agencies by collaborating effectively during investigations and sharing crucial findings.
- Conducted thorough autopsies to determine cause and manner of death, contributing to accurate case resolutions.
- Adhered strictly to safety protocols while working with hazardous materials or infectious diseases, minimizing risks for all involved parties.
- Improved the accuracy of death investigations by meticulously gathering and analyzing evidence at crime scenes.
- Maintained professional knowledge through ongoing continuing education courses and certifications in relevant areas such as forensic pathology, death investigation techniques, or grief counseling.
Funeral Director
Engle Bowling Funeral Home
Hazard, KY
11.2015 - Current
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Increased customer retention, skillfully addressing concerns and resolving conflicts.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Picked up deceased at private homes, hospitals and county morgues.
- Developed strong relationships within the community through outreach initiatives and networking events.
- Counseled bereaved individuals, offering emotional support during challenging times.
- Managed financial transactions and record-keeping with accuracy and confidentiality.
- Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
Housekeeping/Chaplain
Hazard Health And Rehabilitation Center
Hazard, KY
11.2010 - 11.2015
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
- Collaborated with interdisciplinary teams for holistic patient care, addressing both physical and emotional needs.
- Coordinated with housekeeping staff to ensure timely room preparation for incoming guests.
- Streamlined housekeeping operations for increased efficiency through effective staff scheduling, task delegation, and resource allocation.
- Improved overall cleanliness by thoroughly performing housekeeping tasks in assigned areas.
Customer Service Representative
SYKES
Chavies, KY
06.2008 - 11.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Religious Studies
Transvecca Nazarene University
General Studies
HCTC
Hazard, KYHigh School Diploma -
Perry County Highschool
Hazard, KY05.2005
Skills
- Established strong relationships with community partners, such as funeral homes and hospitals, ensuring timely transfer of decedents' remains
- Enhanced investigative procedures by incorporating advanced forensic techniques and technology
- Enhanced record-keeping practices by implementing a digital database system for case documentation and archiving purposes
- Improved interdepartmental communication by implementing standardized report formats and information sharing protocols
- Conducted detailed death scene examinations, gathering vital evidence for determining cause and manner of death
- Streamlined autopsy processes by adopting efficient scheduling methods and optimizing workflow
- Collaborated with law enforcement agencies to ensure thorough investigations and accurate case resolutions
Certification
License Funeral Director
Coroner Certification
Timeline
Deputy Coroner
Perry County Fiscal Court
01.2023 - Current
Funeral Director
Engle Bowling Funeral Home
11.2015 - Current
Housekeeping/Chaplain
Hazard Health And Rehabilitation Center
11.2010 - 11.2015
Customer Service Representative
SYKES
06.2008 - 11.2010
Religious Studies
Transvecca Nazarene University
General Studies
HCTC
High School Diploma -
Perry County Highschool