Microsoft Word
Billy Chen
Retail Cashier
Bellevue,WA
Summary
Committed and hardworking Retail Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Retail Cashier
Vital Tea Leaf Seattle
Seattle, WA
01.2018 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Assisted customers by answering questions and fulfilling requests.
Education
High School Diploma -
Bellevue College
Bellevue, WA 09.2017 - 06.2018
Skills
Cash drawer management
Cash Handling
Payment collection
Cash register operation
Basic math skills
Drawer management
Store merchandise stocking
Liquor law compliance
Liquor regulations and compliance
Currency counting
Cleaning and sanitizing
Order taking
Additional Information
I consider myself energetic and active. I enjoy natural outdoor activities such as hiking and jogging. I like bringing my dog on hikes sometimes and meeting other dog walkers which is a nice medium for interaction.
Software
Microsoft Excel
Procreate
IbisPaint X
SSMS
Microsoft PPT
Interests
Hiking
Jogging
Dog-walking
Movies/Shows
Games
Timeline
Retail Cashier
Vital Tea Leaf Seattle
01.2018 - Current
High School Diploma -
Bellevue College
09.2017 - 06.2018