Billy Clemens

Work History

Estherville Lincoln Central Community School District

Estherville, IA

01.2021 - 05.2022

Provided support to students in the form of tutoring, study skills development, and guidance counseling.
Monitored student behavior in the classroom and cafeteria settings.
Provided extra help to students who needed additional assistance in understanding concepts taught by the teacher.
Maintained a safe learning environment by adhering to school policies and procedures.
Attended parent-teacher conferences as requested by teachers or administrators.
Conducted small group instruction when needed.
Supported special education programs by providing one-on-one assistance to students with disabilities.
Promoted an atmosphere of respect within the classroom setting.
Applied positive reinforcement to redirect negative behaviors.
Observed students to help teachers identify potential learning blocks and opportunities for support.
Assisted children at stations during small-group learning periods.
Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
Monitored computer usage and assisted students with hardware and software issues.

Casey's

Estherville, IA

12.2019 - 08.2021

Greeted customers and answered any questions they had about the store's products and services.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Used suggestive selling techniques to promote add-on sales.
Greeted customers promptly and responded to questions.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Provided excellent customer service while promoting loyalty programs to increase sales potential.