Billy Crespin
Otis,OR
Summary
I am currently responsible for coordinating and completing maintenance tasks for 100+ homes in our local market. I communicate with owners and managers to achieve the highest standards in customer satisfaction. I have a strong construction background. I am well versed in maintaining and repairing appliances. I am extremely capable of completing minor plumbing and electrical repairs.
Overview
27
27
years of professional experience
Work History
Operations Manager
Sodexo USA
Newport, Oregon
01.2025 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Delegated work to staff, setting priorities and goals.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Motivated and evaluated personnel for performance improvement and goal achievement.
Maintenance Manager
Vacasa
Pacific City, OR
10.2021 - Current
- Managed the maintenance staff and their daily activities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Recommended upgrades or modifications to existing systems based on analysis of data.
- Scheduled routine inspections of all areas within facility premises.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Performed troubleshooting on malfunctioning systems when necessary.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained records of repairs, service requests, costs.
- Delegated work to staff, setting priorities and goals.
- Assigned duties to workers according to their skillsets.
Owner/Operator
Tree City Hardwood Floors
Boise , ID
06.2015 - 05.2021
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Implemented successful business strategies to increase revenue and target new markets.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Set pricing structures according to market analytics and emerging trends.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
Field Supervisor
Sunrise Hardwood Floors
Boise , ID
04.2004 - 06.2015
- Delegated work to staff, setting priorities and goals.
- Managed contractors working on site according to terms specified in contracts.
- Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
- Coordinated with vendors, suppliers in order to procure necessary supplies or services required for successful completion of assigned tasks, projects.
- Developed successful resolutions for issues that arose during field operations.
- Kept production team moving forward for progress in daily site operations.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Performed maintenance checks on vehicles used by field personnel.
- Trained and monitored employees to teach daily tasks and improve performance.
Flooring Installer
R&R Hardwood Floors
Boise , ID
08.1998 - 05.2004
- Installed carpet, tile, laminate, and hardwood flooring in residential and commercial settings.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Removed excess cement and flooring materials to form tight joints and attractive finishes.
- Performed minor repairs to existing floors before installation process began.
- Measured, marked and cut carpeting to size with hand-held and powered tools.
- Resolved customer complaints related to flooring installations promptly.
- Assisted in loading and unloading trucks with supplies needed for job sites.
- Cut and trimmed flooring to suit specified areas before installation.
- Formed smooth flooring foundations by installing plywood or Masonite over support structures.
- Removed old flooring materials such as carpets or tiles when necessary.
- Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
- Created custom cuts for around pipes or other objects in the room.
Education
High School Diploma -
Hermiston High School
Hermiston, OR05-1993
Skills
- Inventory Replenishment
- Facilities Maintenance
- Materials Requisition
- Employee Performance Assessment
- Production Scheduling
- Employee Performance Evaluation
- Maintenance Planning
- Deadline Management
- Preventive Maintenance
Timeline
Operations Manager
Sodexo USA
01.2025 - Current
Maintenance Manager
Vacasa
10.2021 - Current
Owner/Operator
Tree City Hardwood Floors
06.2015 - 05.2021
Field Supervisor
Sunrise Hardwood Floors
04.2004 - 06.2015
Flooring Installer
R&R Hardwood Floors
08.1998 - 05.2004
High School Diploma -
Hermiston High School