Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Billy Fullam

Billy Fullam

Boise,ID

Summary

I'm an enthusiastic and driven e-commerce operations specialist with over 7 years of experience in sales, eCommerce fulfillment, social media, and supply chain management. Currently, I excel in an Amazon marketing agency where I manage product catalogs for multiple brands on Seller Central and oversee complex logistics operations. My expertise spans across catalog management, inventory control, and coordinating efficient shipments between vendors, warehouses, and Amazon fulfillment centers.

Throughout my career, I've held roles in a multitude of markets, consistently achieving great success and bringing excellent work diversity to each position. My current role has further honed my skills in:

  • Multi-brand catalog management on Amazon Seller Central
  • Logistics coordination, including LTL shipments and Amazon replenishments
  • Inventory reconciliation and loss prevention
  • Supply chain optimization

With this comprehensive background, I bring a unique blend of e-commerce expertise, operational efficiency, and strategic thinking to the table. I'm seeking a new role that will allow me to showcase my talents, leverage my diverse skill set, and contribute to taking your company to the next level in the dynamic world of e-commerce and digital marketing.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Sales and Logistics Analyst

Ridgeline Insights
05.2023 - Current
  • Catalog Management: Manage and maintain product catalogs for over 10 individual brands on Amazon Seller Central. Ensure accuracy and optimization of product listings, including titles, descriptions, and images. Monitor and update inventory levels to maintain optimal stock status.
  • Logistics Operations: Coordinate and manage Less Than Truckload (LTL) shipments from vendors to the company warehouse. Organize and execute weekly replenishment shipments to Amazon fulfillment centers. Oversee the entire inbound logistics process, from order placement to delivery.
  • Inventory Reconciliation: Lead the reconciliation process for lost products during inbound shipments to Amazon. Investigate discrepancies and initiate claims processes when necessary. Maintain accurate inventory records across all platforms.

Ecommerce & Sales Manager

The Eco Lounge
8 2021 - 05.2023
  • Lead the launch and build of our new website and POS migration
  • Run our daily social media campaigns and engagement to reach a broader demographic
  • Manage and fulfill all online sales while maintaining accurate inventory counts.

Sales & Retention Associate

Intuit (QuickBooks)
04.2021 - 08.2021
  • Fielded existing customer inquiries on product usage, troubleshooting, and upgrades
  • Excellent retention metrics for satisfied clients and upsell in their software subscription
  • Maintain ongoing customer cases and provide follow-ups when necessary.

Sales & SEO Manager

Fullam's Window Treatment
04.2020 - 04.2021
  • Oversaw our SEO growth using organic growth methods and breaking down trends within Google Analytics
  • Within the first year of COVID, was able to grow sales by 40% and keep growth consistent
  • Visit customers at their home to provide product options and immediate quotes.

Integration Specialist

Vacasa LLC
05.2019 - 04.2020
  • An intricate part of the integrations department responsible for onboarding newly acquired portfolios
  • Focus on retention and communication during integrations with unit page copywriting and email campaigns
  • Litigation of current rental contracts and assessment of any potential operating risks.

Education

International Business and Logistics -

Robert P Stiller School of Business (Champlain College)
Burlington, VT
08.2011 - 06.2015

Skills

    Interpersonal

    Time Management

    Social Media/Marketing

    Ecommerce Data Analysis

    Brand Management

    SEO

    Copy Writing

    Contract Management

    Account Management

    Supply Chain Management

    Communication

    Logistics Optimization

    Transportation Management

    Inventory Replenishment

    Brand Awareness

Certification

Advanced Google Analytics

Timeline

Sales and Logistics Analyst

Ridgeline Insights
05.2023 - Current

Sales & Retention Associate

Intuit (QuickBooks)
04.2021 - 08.2021

Sales & SEO Manager

Fullam's Window Treatment
04.2020 - 04.2021

Integration Specialist

Vacasa LLC
05.2019 - 04.2020

International Business and Logistics -

Robert P Stiller School of Business (Champlain College)
08.2011 - 06.2015

Ecommerce & Sales Manager

The Eco Lounge
8 2021 - 05.2023
Billy Fullam