Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Billy Hornsby

Arlington,TX

Summary

Strong teaching skills combined with excellent knowledge of subject content and a solid understanding of connecting core content to real-world applications. Well versed in classroom management, creatives, interpersonal skills, audience engagement and brand awareness and excellent customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Student Success Facilitator

Texans Can Academy- Fort Worth Westcreek
01.2026 - Current

Maintain accurate student records and documentations

Support campus goals related to attendances, academic success and persistence

Assist with recruitment and retention of students

Build strong relationships with the students to support motivation and perseverance

Promote positive behavior and engagement in alignment with campus expectations

Support school events, student activities and family engagement efforts

Substitute Teacher

Swing Education
01.2024 - 01.2026
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
  • Collaborated with colleagues to develop innovative approaches to teaching.

Marketing Coordinator

Genpact
10.2022 - 02.2024
  • Mentored local personnel on best practices and protocol to maximize productivity
  • Led team of marketing professionals, offering mentoring and coaching of product knowledge and skill
  • Advising advertisers on various business decision while managing marketing trend across social media
  • Optimized marketing campaigns to increase open and click-through rates
  • Trained and supervised 30 new employees on customer service training, including 200-minute script recitation, conflict resolution, and data entry practices.

City Carrier

United States Postal Service
04.2021 - 06.2022
  • Receiving mail from the distribution center and organizing it into an efficient system for sequential delivery
  • Delivering mail in a vehicle or on foot along a predetermined route, maintaining the established schedule
  • Collecting any outgoing mail on the route and returning it for sorting and delivery
  • Maintaining the route even during adverse weather conditions such as rain, snow, and extreme heat
  • Assisting customers along the route with their postal needs including providing change of address forms when requested or selling postage to customers requiring it
  • Using a portable scanner to track certain parcels or pieces of mail.

Substitute Teacher

Huntsville ISD
  • Maintain and respect confidentiality of student and school personnel information
  • Maintain discipline and classroom control that fosters a safe and positive learning environment for all students and staff in accordance with school and county policies
  • Ensure the adequate supervision to assure health, welfare, and safety of all students
  • Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities
  • Report to office upon arrival at school; check mailbox of absent teacher for materials requiring immediate attention; request clarification of school rules and procedures, if necessary
  • Implement lesson plans while ensuring the integrity of academic time and in a manner which motivates students to learn and participate
  • Organize students for effective instruction in a timely fashion.

Community Supervision Officer

Community Supervision & Corrections Department
  • Interview client to assess needs or problems, conduct home visits, develop case plan and implement plans of assistance within agency policies, procedures, and established guidelines
  • Request, verify, and update client information required to establish or reestablish eligibility, maintain up-to-date and accurate documentation
  • Prepare monthly case report; reflecting contact with clients and agencies on a service or assistance status
  • Collect urinal sample for clients, data entry, confirmation request on Urinal Assessment results
  • Search and seize any urinal device and make violation report to the court.

Education

Master of Science of Criminal Justice Administration - undefined

Southern New Hampshire University
Manchester, NH

Bachelor of Science in Criminal Justice - undefined

Sam Houston State University
Huntsville, TX

Associate of Art in Criminal Justice - undefined

Mountain View College
Dallas, TX

Skills

  • Customer service
  • Computer literacy
  • Time management
  • Microsoft word
  • Communication skills
  • Documentation review
  • Microsoft excel
  • CRM Software
  • Data Entry
  • Data Analysis Skills
  • CRM Software
  • Software Development
  • Photography
  • Photo Editing
  • Video Editing
  • Video Production
  • Videographer
  • Training & Development
  • P>Classroom Management
  • P>Project Planning

Certification

Marketing Expert License to Operate

Awards

Highest BCA % in Q4 with 150 manageable accounts

Timeline

Student Success Facilitator

Texans Can Academy- Fort Worth Westcreek
01.2026 - Current

Substitute Teacher

Swing Education
01.2024 - 01.2026

Marketing Coordinator

Genpact
10.2022 - 02.2024

City Carrier

United States Postal Service
04.2021 - 06.2022

Substitute Teacher

Huntsville ISD

Community Supervision Officer

Community Supervision & Corrections Department

Master of Science of Criminal Justice Administration - undefined

Southern New Hampshire University

Bachelor of Science in Criminal Justice - undefined

Sam Houston State University

Associate of Art in Criminal Justice - undefined

Mountain View College