Billy Lewis
Tampa,USA
Summary
Third-generation freight specialist turned Business Analyst, I bring a legacy of logistics excellence and hands-on insight into the 3PL world—from truck dispatch yards to rail cargo and real-time load boards. With over 20 years of experience across QA and business analysis, I’ve helped design and validate transportation management software that powers smarter, faster freight decisions. At Black & YLO Logistics, I helped create real-time load valuation tools that enabled dispatchers to assess profitability on the fly—directly impacting margin control during rapid load board negotiations. I translate operational knowledge into technical execution, bridging the gap between frontline logistics, data models, and scalable backend systems. Whether analyzing data pipelines, writing SQL queries, or fine-tuning KPIs, I thrive at the intersection of process, performance, and technology.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Analyst / Software QA Analyst (Client: First Citizens Bank)
BugZero Solutions, LLC
11.2023 - 12.2024
- Performed Data Migration Testing and Pre/Post-Migration Validation, ensuring data consistency between source and target systems. Verified Power BI dashboards and calculated metrics by comparing output with source table records using complex SQL queries (joins, updates, aggregations).
- Conducted End-to-End (E2E) Testing with full UI-to-Database Validation, ensuring data input from front-end interfaces matched back-end tables, fields, constraints, and expected outcomes. Designed and executed data mapping validations, ensuring field-to-field consistency, accurate transformations, and referential integrity. Used SSMS, SQL Server, and Postman to validate backend records across multiple environments.
- Contract via Experis USA, LLC
Senior QA Analyst (Client: Prologue Technologies)
BugZero Solutions, LLC
04.2024 - 09.2024
- Brought on as a logistics application expert to lead testing efforts during a high-stakes system overhaul for a PHP 8.3 upgrade. Tasked with clearing a backlog of 212+ user stories and bottlenecked defect tickets across Pangea and Hive, two enterprise-grade platforms used by high-volume shippers and construction teams. Operated with minimal supervision, mastering the full product suite in under a week through internal training videos, then building end-to-end test cases from scratch.
- Contract via Technology Partners
UAT Tester & QA Business Analyst (Client: Lincoln Financial Group)
BugZero Solutions, LLC
03.2023 - 03.2024
- Performed manual and automated testing of annuity payout engines, taxation rules, and federal/state- mandated fintech feature updates. Created and executed test plans for checks/disbursements, ACHs, wire transfers, and mail automation systems in proprietary platforms. Conducted E2E regression testing across the annuity contract lifecycle, from creation in the legacy Fort Wayne Vantage platform to disbursement via Repetitive or Periodic Payment Systems.
- Contract via SmartIMS
Software QA Tester, UAT
Black & YLO Logistics, Atlanta, GA
Atlanta, GA
09.2019 - 03.2023
- Ran manual & automation QA testing for ETL and API-driven solutions for this logistics startup. Performed functional, regression, retest, and end-to-end testing in ADO. Used SQL queries to perform data integrity checks between transactional and reporting systems. Oversaw QA for the GoBeyond logistics mobile app, ensuring performance and usability. Wrote automated test scripts using Selenium and Python. Validated API integrations with third-party logistics services for data accuracy. Tested mobile app functionality on Android emulators and real devices in various network conditions. Coordinated with developers to ensure API endpoints aligned with UI workflows.
Software QA Tester
Empire Health Solutions, Miami Lakes, FL
Miami Lakes, FL
01.2020 - 08.2020
- Administered Convoso omnichannel contact center software for a South Florida health insurance brokerage. Adjusted to shifting business demands in a dynamic environment. Delivered ad-hoc support and resolved issues within Convoso. Evaluated software for compliance with business requirements and logged defects.
Frontend Web Developer
ReEntry One, LLC, Miami, FL
Miami, FL
06.2007 - 09.2019
- Led UAT processes to verify compliance with enterprise guidelines and user expectations in agile environments. Designed and maintained web applications for a non-profit, ensuring accessibility and ease of use. Reviewed ReEntry One’s mobile app pre-launch, identifying issues in functionality and performance. Assessed accessibility using tools like WAVE, JAWS, AXE, and ANDI. Crafted responsive web designs with HTML5, CSS, and JavaScript, aligning with modern standards. Recorded test strategies, execution steps, and outcomes for web and mobile applications.
QA Manual Tester – Life/Health Insurance & Variable Annuities
Primerica Financial Services, Duluth, GA
Duluth, GA
10.2000 - 06.2007
Education
Associate Degree - Computer Science
Southern New Hampshire University
Manchester01.2026
Skills
- Testing Expertise: Manual Testing (UI/UX, Functional, Regression, Integration, UAT), End-to-End (E2E) Testing, Accessibility (WCAG), Agile/Scrum & Waterfall Methodologies, User Story Analysis & Validation
- Automation & QA Tools: Selenium WebDriver, Cypress, Postman (API Testing), Java (TestNG), Python (Pytest), ChromeDriver
- Test Documentation: Test Plans, Test Cases, Test Scripts, Test Strategies, Defect Reports, STLC Artifacts, User Stories
- CI/CD & Version Control: Git, Jenkins, Azure DevOps Pipelines, Bitbucket
- Databases & Data Validation: SQL Server (SSMS), MySQL, PostgreSQL, DB2, SSRS, SSAS, ETL Testing, Data Integrity Verification, Power BI, Microsoft Excel
- Project Tools & Web Technologies: JIRA, HTML, CSS, JavaScript – including front-end validation and accessibility testing
Certification
- DevLabs Alliance Certified SDET Professional (2025) Cheyenne, WY
- Lean Six Sigma and Robotic Process Automation Certificate (2024) Advanced Learning Platform HRDC Skill, USA
Accomplishments
- Built an internal QA automation framework using IntelliJ, TestNG, and GitHub to streamline high-volume test execution across ETL pipelines.
- Validated SSRS reports for accuracy, structure, and alignment with business rules. Collaborated cross-functionally with business analysts, Power BI developers, and ETL engineers to document test cases, identify defects, and ensure traceability.
- Identified and resolved critical data mapping issues, contributing to $19M in annual savings post- migration.
- Ensured 100% data integrity during annuitant policy migration to AWS.
- Led QA testing for the GoBeyond logistics mobile app, ensuring compliance with FMCSA ELD regulations.
- Improved data accuracy up to 95% by validating API integrations with third-party logistics providers.
Timeline
Senior QA Analyst (Client: Prologue Technologies)
BugZero Solutions, LLC
04.2024 - 09.2024
Business Analyst / Software QA Analyst (Client: First Citizens Bank)
BugZero Solutions, LLC
11.2023 - 12.2024
UAT Tester & QA Business Analyst (Client: Lincoln Financial Group)
BugZero Solutions, LLC
03.2023 - 03.2024
Software QA Tester
Empire Health Solutions, Miami Lakes, FL
01.2020 - 08.2020
Software QA Tester, UAT
Black & YLO Logistics, Atlanta, GA
09.2019 - 03.2023
Frontend Web Developer
ReEntry One, LLC, Miami, FL
06.2007 - 09.2019
QA Manual Tester – Life/Health Insurance & Variable Annuities
Primerica Financial Services, Duluth, GA
10.2000 - 06.2007
Associate Degree - Computer Science
Southern New Hampshire University