Brian Spencer
Houston,Texas
Summary
Current quality assurance administrator at Fed Ex Ground. Dedicated to facing the challenges each day holds with a positive attitude and a strong work ethic. Comfortable operating material handling machinery, ensuring safe and efficient package handling in a fast-paced environment. Regardless of the setting, I'm dedicated to being a PROBLEM SOLVER and applying solutions to work towards a common goal. I also have a passion protecting the environment and minimizing any negative impacts on it.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Assurance Administrator
Fed Ex Ground
Missouri City, Texas
12.2024 - Current
- Safely handling and documenting spilled materials, including hazardous waste disposal.
- Collaborating with other teams to quickly resolve any issues and ensure a productivity and downtime goals are met.
- Utilized handheld devices to track and update package status in real-time.
- Packed, sealed, and labeled shipments adhering to company standards and protocols.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Provided customer service by answering queries regarding package status and delivery.
- Maintaining a clean and organized work area in a fast-paced warehouse environment.
Freelance Work
Self-employeed
Houston, Texas
01.2017 - 01.2025
- Fence building and repair
- Tree trimming
- Debris removal and site clean up
- Scrap Metal recycling
- Commercial dish washing
- Online commerce
Package Handler
Fed Ex Ground
Missouri City, Tex
05.2023 - 11.2024
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Operated material handling equipment safely to move heavy packages.
- Participated in regular safety meetings and training sessions.
- Resolved conveyor system issues by clearing jams and blockages.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages
Office Worker
Pace Physical Therapy
Bellaire, Texas
08.2021 - 04.2022
- Greeted and directed visitors to the office.
- Maintained a professional demeanor while interacting with internal and external customers via phone or email.
- Developed organizational filing systems for confidential customer records and reports.
- Worked with insurance companies and other health care providers to ensure optimal patient treatment.
- Coordinated with patients and staff to maintain a manageable and productive schedule.
Order Selector
Target
Houston, Texas
08.2017 - 12.2018
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Selected products and items from shelves and pallets for customer orders.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Utilized RF scanner guns to retrieve items from storage locations throughout the facility.
Education
Some College (No Degree) - Manufacturing Engineering
Houston Community College
HoustonSkills
- PROBLEM SOLVING
- Strong work ethic
- Working individually or in a group setting
- Perseverance
- Data analysis
- Customer service
- Inventory management
- Regulatory compliance
- Operating conveyor belts and various material handling machinery
- Basic computer and automotive knowledge
- Some basic construction techniques and processes
Certification
- OSHA 10 Certification
- HVAC Technician Certification EPA Clean Air Section 608
Volunteer Work
- Volunteer at the Houston Food Bank- sorting and packaging donations
- Volunteer at Habitat for Humanity- loading donations, wall building, framing, general construction
Affiliations
- Regular gym attendance
- DIY Home repair and maintenance
- DIY Auto Repair and diagnosis
Freelance work
- As noted in the work section, and to explain the gap in employment, I have done a variety of odd jobs during my free time- I am rarely idle. This is in addition to attending classes at Houston Community College. I ran a successful Ebay business selling refurbished and used items. I ran a free pickup service for metal (that I separate and sell) as well as a junk removal service, and have met many amazing people throughout my adventures. Occasionally, I get offers for tasks they need done, and every one is an opportunity to learn a new skill or practice an existing one. This has helped me pay for my own eduction, vehicles, and living expenses. But more importantly, I consider it an rudimentary yet invaluable education in business management, environmental science, basic economics and material science.
References
References available upon request.
Timeline
Quality Assurance Administrator
Fed Ex Ground
12.2024 - Current
Package Handler
Fed Ex Ground
05.2023 - 11.2024
Office Worker
Pace Physical Therapy
08.2021 - 04.2022
Order Selector
Target
08.2017 - 12.2018
Freelance Work
Self-employeed
01.2017 - 01.2025
Some College (No Degree) - Manufacturing Engineering
Houston Community College
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