Summary
Overview
Work History
Education
Skills
Additional Information - Work Opportunity Tax Credit
Employers
Skills Description
Timeline
Generic

Monroe J. Mitchell Jr.

Lancaster

Summary

A hard worker who possesses a transferable set of Customer Service, Manufacturing and Logistics skills, and can contribute a great deal to any position that I obtain.

Overview

3
3
years of professional experience

Work History

Quality Assurance Administrator

Fed Ex Ground
Dallas
06.2020 - 05.2023
  • Conducted quality inspections on incoming and outgoing packages.
  • Collaborated with team members to identify process improvements.
  • Documented quality assurance procedures and compliance guidelines.

Rain Forest Cafe

City of Galveston

Bonham VA Medical Center

DART

Securus Technologies

Education

Certificate of Completion -

International Aviation Travel Academy

CDL A - endorsements

Arkansas State University

Honorable Discharge -

U.S. Army

Skills

  • Customer Service
  • Supervisor
  • Delivery Driver
  • Dispatcher
  • Assembly / Production
  • Shipping / Receiving
  • Active Listening
  • Communication
  • Problem Solving
  • Dispatching
  • Inventory Management
  • Loading and Unloading
  • Traffic Law Compliance
  • Attention to Detail
  • Handyman Skills
  • Following Instructions

Additional Information - Work Opportunity Tax Credit

$2,400 Work Opportunity Tax Credit/Incentive: If I am hired by your company, you would save $2,400 in taxes. You may call Texas Workforce Commission for more information. 1-800-695-6879

Employers

  • Rain Forest Cafe
  • City of Galveston
  • Bonham VA Medical Center
  • DART
  • Securus Technologies

Skills Description

  • Actively listen to and carry out tasks with minimum supervision.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Examine passenger documentation to determine destinations and to assign boarding passes.
  • Open or close information facilities.
  • Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
  • Dispatch personnel and vehicles in response to telephone or radio reports of emergencies.
  • Rotate through all the tasks required in a particular warehouse or production process.
  • Count finished products to determine if product orders are complete.
  • Load and unload items to/from machinery in a production environment.
  • Obey traffic laws and follow established traffic and transportation procedures.
  • Verify the contents of inventory loads against shipping papers.
  • Well-rounded, skilled trades, handyman who is able to read work orders or receive (and follow) oral instructions to determine work assignments and material/equipment needs.

Timeline

Quality Assurance Administrator

Fed Ex Ground
06.2020 - 05.2023

Rain Forest Cafe

City of Galveston

Bonham VA Medical Center

DART

Securus Technologies

Certificate of Completion -

International Aviation Travel Academy

CDL A - endorsements

Arkansas State University

Honorable Discharge -

U.S. Army
Monroe J. Mitchell Jr.