Billy Lopez
Blackfoot,Idaho
Summary
Dynamic and compassionate professional with a diverse background spanning caregiving at The Willows Assisted Living, loan processing at HCL Technologies, and photography at Jcpennys. Excelled in providing exceptional elderly care, demonstrating strong ethics, and enhancing loan application processes. Achieved significant positive feedback for personalized care and service excellence. Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories.
Overview
4
4
years of professional experience
Work History
Caregiver
The Willows Assisted Living and Memory Care
Blackfoot, ID
06.2023 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Reported concerns to nurse supervisor to promote optimal care.
Loan Processor
HCL Technologies
Highlands Ranch, CO
04.2021 - 05.2022
- Analyzed loan applications and supporting documents to determine eligibility for approval.
- Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
- Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
- Submitted loan applications to underwriting department for review and approval process.
- Collaborated with underwriters to resolve any discrepancies in applicant's financial profile or documentation issues.
- Monitored progress of each loan application from start to finish ensuring timely completion.
- Updated customers regularly on status of their loans throughout the processing period.
- Researched escalated problems related to loan processing activities.
- Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
Photographer
Jcpennys
Aurora, CO
09.2020 - 05.2022
- Set up lighting equipment and adjust camera settings to capture desired images.
- Organize and store digital photographs, negatives, and prints in an orderly fashion.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Compose creative shots from different angles that are visually appealing.
- Explained price and package details to customers.
- Cropped, manipulated, and performed color balance for final images.
Education
GED -
Native American Multi-Cultural Education Services
Colorado01-2005
Skills
- Dementia Care
- Elderly Care
- Dependable and Responsible
- Strong Ethics
- Basic Housekeeping
- Attention to Detail
- Loan Servicing
- Application Review
- Document Management
- Data Entry
- Risk Management
- Reviewing financial paperwork
- Credit and collections
- Legal Compliance
- Verifying information
- Building rapport
- Real estate knowledge
Languages
Spanish
Native/ Bilingual
Timeline
Caregiver
The Willows Assisted Living and Memory Care
06.2023 - Current
Loan Processor
HCL Technologies
04.2021 - 05.2022
Photographer
Jcpennys
09.2020 - 05.2022
GED -
Native American Multi-Cultural Education Services
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