Billy McCoy
Oklahoma City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
OI Champion
Schlumberger, Drilling & Measurements
10.2022 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Production Manager
Schlumberger, Drilling & Measurements
06.2018 - 10.2022
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Reviewed work for quality and compliance with company standards and design specifications.
Remote Support Operations Manager
Schlumberger, Drilling & Measurements
07.2016 - 06.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
Technical Support Engineer
Schlumberger, Drilling & Measurements
07.2013 - 07.2016
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Performed root cause analysis of reported issues to enact corrections.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Acquisitions Support Manager
Schlumberger, Drilling & Measurements
06.2009 - 07.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Surface Equipment Supervisor
Schlumberger, Drilling & Measurements
06.2007 - 06.2009
- Created and maintained up-to-date spreadsheets to track cap EX, expendable usage and general department expenses.
- Maintained inventory of necessary expendables, parts and supplies.
- Managed repairs and vendors to minimize inventory downtime.
- Inspected and checked outgoing orders for quality control.
- Established effective communication channels between supervisors and technicians, fostering a collaborative work environment.
- Improved team productivity, providing comprehensive training on the proper use and handling of equipment.
- Supported company growth by identifying opportunities for expansion within the equipment department based on market trends and industry developments.
- Enhanced equipment efficiency by implementing preventative maintenance schedules and procedures.
Production Supervisor
Schlumberger, Drilling & Measurements
05.2005 - 06.2007
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Managed team of 10 production associates, overseeing productive production processes and meeting all deadlines.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
Electronics Technician
Schlumberger, Drilling & Measurements
06.2004 - 05.2005
- Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Enhanced system performance by troubleshooting and repairing electronic equipment.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
Education
Associate of Applied Science - Electronics Technology
Oklahoma City Community College
Oklahoma City, OK06.2004
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
- Excellent Communication
- Calm Under Pressure
Timeline
OI Champion
Schlumberger, Drilling & Measurements
10.2022 - 04.2024
Production Manager
Schlumberger, Drilling & Measurements
06.2018 - 10.2022
Remote Support Operations Manager
Schlumberger, Drilling & Measurements
07.2016 - 06.2018
Technical Support Engineer
Schlumberger, Drilling & Measurements
07.2013 - 07.2016
Acquisitions Support Manager
Schlumberger, Drilling & Measurements
06.2009 - 07.2013
Surface Equipment Supervisor
Schlumberger, Drilling & Measurements
06.2007 - 06.2009
Production Supervisor
Schlumberger, Drilling & Measurements
05.2005 - 06.2007
Electronics Technician
Schlumberger, Drilling & Measurements
06.2004 - 05.2005
Associate of Applied Science - Electronics Technology
Oklahoma City Community College
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