Billy McKenzie
Foley,AL
Summary
Installation and Repair Professional with extensive experience in lock installation and emergency services, enhancing security and client satisfaction at Aarons Lock And Key Service. Recognized for exceptional service delivery, effective communication, and problem-solving skills that drive team success. Expertise encompasses master key systems, diverse lock types, and door hardware. Committed to superior workmanship while demonstrating strong time management and adaptability in challenging environments.
Overview
12
12
years of professional experience
Work History
Locksmith
Aarons Lock And Key Service
Gulf Shores, AL
10.2012 - Current
- Inspected the condition of exit devices such as panic bars or crash bars in public buildings.
- Inserted new or repaired tumblers into locks to change combinations.
- Utilized a variety of hand tools including screwdrivers, pliers and wrenches while performing work assignments.
- Created master key systems to provide access to multiple areas within a building.
- Maintained accurate records of all lock installations and repairs performed.
- Repaired broken locks and re-keyed existing locks to new keys.
- Assisted customers with selecting the best security hardware for their needs.
- Maintained records of company keys and locks for master key systems.
- Provided emergency lockout services by unlocking doors, safes, cabinets.
- Performed routine maintenance checks of locks and door hardware in both homes and businesses.
- Disassembled mechanical and electrical locking devices to repair or replace worn tumblers and springs.
- Calibrated digital combination locks as needed to ensure proper operation.
- Troubleshot electrical components of electronic access control systems.
- Advocated safety measures related to the use of locking mechanisms at home or in the workplace.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
Education
High School Diploma -
Ardmore High School
Ardmore, OK05-1994
Skills
- Lock installation
- Lock repair
- Master key systems
- Emergency lockout services
- Electronic access control
- Customer service
- Effective communication
- Attention to detail
- Problem solving
- Mailbox lock replacement
- Active listening
- Multitasking
- Communication skills
- Organizational skills
- Relationship building
References
References available upon request.
Timeline
Locksmith
Aarons Lock And Key Service
10.2012 - Current
High School Diploma -
Ardmore High School
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