Professional Summary
Overview
Work History
Education
Skills
Timeline

Dario Guevara

Midlothian Independent School District
Midlothian,TX
38
years of professional experience

Results-driven locksmith with a robust background in lock installation and maintenance. Expertise in inventory management and enhancing security systems, committed to improving operational efficiency and delivering exceptional customer service.

Work History

Locksmith

3 Years 5 Months
Midlothian Independent School District | 03.2023 - Current
  • Coordinated maintenance schedules to optimize facility operations and ensure timely service delivery.
  • Assisted in tracking work orders and prioritizing tasks to enhance response times for maintenance requests.
  • Developed and maintained inventory management system for tools and supplies, ensuring availability for staff.
  • Collaborated with vendors to secure service contracts, improving cost-effectiveness of maintenance services.
  • Conducted regular inspections of facilities to identify maintenance needs and ensure compliance with safety standards.
  • Trained new staff on maintenance protocols and safety procedures, fostering a culture of diligence and efficiency.
  • Implemented process improvements that streamlined reporting procedures, enhancing communication between departments.
  • Diagnosed and repaired lock malfunctions using advanced locksmithing techniques.
  • Installed and repaired locks across school facilities, ensuring security and safety compliance.
  • Executed routine maintenance on locking mechanisms, ensuring reliable operation and security.
  • Responded promptly to lockout situations, providing immediate solutions for staff and students.
  • Conducted inspections of locking systems, identifying vulnerabilities and providing actionable recommendations for enhancements.
  • Collaborated with security personnel to assess and upgrade access control measures within the district.
  • Implemented best practices for locksmithing operations, reducing response times for service requests.
  • Used key cutting machines to duplicate or cut new keys.
  • Gained expertise in working with various brands of locks including electronic keypads, deadbolts, padlocks, safe combinations among others.
  • Duplicated keys using specialized equipment to ensure proper fit and function for clients. accurately using specialized equipment, ensuring precision fit and function for clients.
  • Improved security for clients by installing and maintaining various types of lock systems.
  • Educated clients on proper lock maintenance and usage to extend product life and prevent malfunctions.
  • Maintained accurate records of completed jobs and customer transactions, supporting streamlined business operations.
  • Installed new door hardware such as locks, plates, and closers
  • Troubleshot and repaired malfunctioning locks, restoring functionality and ensuring security.
  • Repaired panic hardware and alarm detection connections on doors.
  • Utilized specialized tools to open locked doors without keys, providing timely access solutions. to open door locks without keys.
  • Streamlined workflow processes to enhance efficiency in servicing locks and cutting keys.
  • Stayed up-to-date on industry advancements through ongoing education, certification renewals, and attending trade shows or seminars.
  • Planned comprehensive security system repairs and installations, maintaining detailed calendar of over Number weekly appointments.

Warranty Coordinator

9 Years 2 Months
John Houston Custom Homes | 02.2014 - 04.2023
  • Coordinated warranty claims processing, ensuring compliance with company policies and customer satisfaction.
  • Streamlined documentation procedures, improving efficiency in claim resolution and tracking.
  • Created training materials for new staff on warranty protocols and software systems to ensure effective onboarding.
  • Analyzed warranty data to identify trends and recommended process improvements that informed management decisions.
  • Managed communication between clients, contractors, and vendors regarding warranty issues and resolutions.
  • Led cross-functional meetings to address recurring warranty concerns and implement corrective actions.
  • Oversaw quality assurance checks on completed work to ensure alignment with warranty standards.
  • Mentored junior staff in best practices for handling complex warranty claims effectively.
  • Collaborated with technicians to ensure accurate diagnosis and repair of product issues under warranty.
  • Effectively communicated complex technical information to customers, facilitating clear understanding of their warranties'' scope and limitations.
  • Conducted regular audits of completed warranty claims, identifying areas for process improvement and cost reduction.
  • Reduced warranty claim processing time by streamlining communication between departments and clients.
  • Analyzed data on recurring product issues, providing valuable insights for future design improvements and reducing overall warranty expenses.
  • Educated customers on proper maintenance and care practices to minimize warranty claims and improve product longevity.
  • Participated in cross-functional meetings to discuss ongoing warranty matters and develop strategies for continuous improvement in customer service quality.
  • Ensured compliance with all relevant laws and regulations regarding product warranties while protecting company interests.
  • Managed warranty claims efficiently, resulting in timely solutions that contributed to improved customer satisfaction.
  • Maintained thorough knowledge of product warranties, enabling prompt assistance to customers and colleagues alike.
  • Developed comprehensive reports for management, highlighting warranty trends and potential improvements.
  • Coordinated effectively with sales teams on pre-warranty inquiries from potential clients.
  • Negotiated with suppliers to secure favorable terms and conditions for warranty-related services.
  • Demonstrated exceptional attention-to-detail when reviewing claim documentation before making eligibility decisions.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Kept high average of performance evaluations.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

Maintenance Technician

5 Years 10 Months
Midlothian Independent School District | 03.2008 - 01.2014
  • Installed and repaired various lock systems across multiple school facilities.
  • Conducted regular inspections of locking mechanisms to ensure functionality and safety compliance.
  • Collaborated with maintenance teams to address security-related issues promptly.
  • Conducted routine inspections and preventive maintenance on HVAC systems, plumbing, and electrical systems.
  • Performed repairs and troubleshooting on school facilities to ensure operational efficiency.
  • Developed comprehensive maintenance schedules, improving workflow and reducing downtime across facilities.
  • Led initiatives to upgrade facility systems, resulting in enhanced performance and reduced costs.
  • Applied problem-solving skills to identify and resolve issues effectively. to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained campuses to keep items in top working condition.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Installed new locks, door handles, and door closers.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
  • Streamlined inventory management for spare parts, ensuring critical components were always available.
  • Adhered to supervisor's instructions for daily job tasks and responsibilities. from supervisor regarding daily job tasks and duties.
  • Rewired and replaced faulty electrical components in equipment.
  • Executed tasks within time and budget constraints.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.

Builder Warranty Representative

1 Year 7 Months
Sheridan Homes | 04.2006 - 11.2007
  • Supervised construction teams to ensure project timelines and quality standards were met.
  • Coordinated with subcontractors to streamline workflow and enhance project efficiency.
  • Evaluated building materials for quality assurance, ensuring adherence to industry standards.
  • Worked closely with owners throughout the process to keep projects in line with individual visions.
  • Maintained professional relationships with clients throughout each project, providing regular progress updates and addressing concerns.
  • Interpreted blueprints accurately, building structures to exact specifications.
  • Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
  • Demonstrated strong leadership skills by overseeing teams of skilled laborers and tradespeople across multiple projects simultaneously.
  • Managed subcontractor relationships effectively, ensuring timely completion of tasks and seamless integration into project timelines.
  • Achieved high levels of workmanship on every project by monitoring progress closely, providing guidance where necessary, and ensuring best practices were followed.
  • Enhanced customer satisfaction by delivering exceptional craftsmanship on all completed projects, leading to positive referrals and repeat business opportunities.
  • Coordinated subcontractors to complete work within quality and timeframe targets.
  • Optimized resource allocation for various projects, ensuring cost-effectiveness while maintaining quality standards.
  • Improved client satisfaction with detailed progress reports and proactive communication.
  • Ensured compliance with all building codes and regulations, avoiding legal issues and fines.
  • Negotiated with suppliers to secure high-quality materials at lower costs, significantly reducing expenses.
  • Built strong relationships with clients by understanding and meeting their specific requirements.
  • Coordinated with subcontractors to ensure timely completion of project phases, improving overall project timelines.
  • Handled processing of warranty claims to ensure customer satisfaction. efficiently, ensuring timely resolutions for customer inquiries.
  • Managed high volume of incoming warranty inquiries, maintaining organization and efficiency.
  • Handled escalated customer complaints regarding warranties, working towards mutually beneficial resolutions.
  • Processed warranty claims for timely reimbursements, resulting in increased customer loyalty.
  • Improved customer satisfaction by resolving warranty claims efficiently and professionally.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.

Journeyman Painter/Drywall Technician

1 Year 7 Months
A&h Construction | 06.2004 - 01.2006
  • Led team in executing high-quality paint applications for residential and commercial projects.
  • Mentored junior painters on techniques and safety protocols to enhance skill development.
  • Developed efficient workflows to streamline painting processes, reducing project completion time.
  • Inspected completed work for quality assurance, ensuring adherence to industry standards and client specifications.
  • Resolved onsite challenges swiftly, maintaining productivity while ensuring customer satisfaction throughout projects.
  • Improved safety standards by following OSHA guidelines and utilizing personal protective equipment during all tasks.
  • Enhanced customer satisfaction by delivering timely completion of projects, maintaining a clean workspace, and providing professional communication.
  • Adapted quickly to various painting environments, such as interior/exterior surfaces or challenging weather conditions, ensuring optimal results at all times.
  • Collaborated closely with other trades professionals on construction sites to ensure seamless project execution without delays or conflicts.
  • Ensured lasting quality of work by properly cleaning, storing, and maintaining all painting equipment and supplies.
  • Performed routine maintenance on equipment.
  • Increased efficiency with advanced surface preparation skills, including sanding, caulking, and masking.
  • Maintained exceptional attention to detail for intricate designs or patterns, resulting in increased client referrals.
  • Utilized strong problem-solving skills to address unexpected challenges during the painting process while still delivering desired results for clients.
  • Reduced project lead times through effective planning and organization of materials and resources.
  • Consistently met deadlines for both residential and commercial clients through efficient task prioritization and time management skills.
  • Increased repeat business through excellent customer service skills that fostered trust between clients and the company.
  • Achieved consistent high-quality finishes by applying expert painting techniques and using proper tools.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Calculated amount of paint and other materials needed for each job accurately.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Evaluated completed work for quality and adherence to standards and client requirements.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Corrected surface imperfections by filling cracks, holes, and joints.
  • Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
  • Utilized brushes and rollers to create various textures.
  • Repaired drywall and plaster prior to painting.
  • Patched cracks, holes and other imperfections in walls and other surfaces.
  • Primed and sealed surfaces to best support paint coats.
  • Removed wallpaper and sanded surfaces to prepare for paint application.
  • Calculated accurate amounts of materials and estimated time for planned jobs.
  • Prepared surfaces for painting or staining by removing old paint and applying primers.
  • Taped off areas to prevent overspray and other accidents.
  • Applied various types of paints and other finishes to interior and exterior surfaces.
  • Conducted final work check to assess quality and make corrections if necessary.
  • Selected appropriate type of paint and other materials for specific surfaces.
  • Performed regular preventive maintenance on tools and equipment to support best quality of work.
  • Reduced material waste by efficiently using tools and techniques for precise drywall cutting and fitting.
  • Achieved smooth wall surfaces for painting or wallpaper application through meticulous sanding and finishing techniques.
  • Finished and trimmed drywall with professional-level quality.
  • Cut and hung drywall on walls and ceilings, taping and finishing joints and corners.
  • Screwed metal and wooden studs into frames.
  • Applied tape to seal joints by embedding into sealing compound.
  • Applied sealing compound over cracks, holes, and nail heads using trowels, broad-knives or spatulas.

Handyman/painting/patcher/remodler

9 Years 3 Months
Master Handyman Services | 03.1994 - 06.2003
  • Performed routine repairs, including plumbing, electrical, and carpentry tasks to maintain property functionality.
  • Assisted clients with home improvement projects, ensuring quality craftsmanship and client satisfaction.
  • Managed tool inventory and equipment maintenance to ensure readiness for various job assignments.
  • Led small teams in completing renovation projects, coordinating schedules and workflow effectively.
  • Trained new staff on safety protocols, proper tool usage, and effective repair techniques.
  • Enhanced customer relationships by providing tailored solutions to meet specific project needs and preferences.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Removed and repaired carpet and wood flooring.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
  • Completed repair projects on time and under budget, resulting in a significant increase in new client referrals.
  • Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
  • Completed repair jobs to restore functionality to electric and plumbing systems.
  • Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
  • Assisted in the training of new handymen by sharing knowledge and best practices for completing various tasks efficiently while maintaining high standards of quality.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
  • Streamlined project execution by carefully planning work schedules to ensure timely completion of tasks without compromising on quality.
  • Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.
  • Kept up-to-date with industry trends and advancements in technology to ensure the use of cutting-edge techniques when executing handyman projects.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Safely and effectively handled a wide range of cleaning products and solutions.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Supervised patching workflows, ensuring high-quality repairs and customer satisfaction.
  • Trained junior patchers on techniques, tools, and safety protocols for effective performance.
  • Implemented process improvements to enhance efficiency in patching operations.
  • Evaluated patching methods, recommending best practices for consistent results.
  • Led troubleshooting efforts to resolve complex repair challenges quickly and effectively.
  • Streamlined communication between teams to improve project timelines and execution quality.
  • Maintained a clean and organized workspace, resulting in increased productivity and safety.
  • Provided training to new employees on proper patching methods, leading to reduced errors and improved product quality.
  • Identified potential issues early in the production process, allowing for proactive solutions before major problems arose.
  • Implemented quality control measures, resulting in fewer returned items due to poor craftsmanship or defective patches.
  • Reduced waste by salvaging damaged products through skillful patching techniques.
  • Contributed to cost savings by efficiently utilizing available resources for patch repairs.
  • Enhanced production efficiency with thorough inspection and timely repair of damaged products.
  • Streamlined the patching process by implementing innovative techniques and tools for faster completion times.
  • Consistently met or exceeded daily production quotas, showcasing dedication and strong work ethic.
  • Increased customer satisfaction by ensuring all patches met high-quality standards before shipment.
  • Improved overall patch quality by carefully analyzing and repairing defects in various materials.
  • Demonstrated exceptional attention-to-detail skills when matching patch materials and colors, resulting in seamless repairs that met or exceeded customer expectations.
  • Adhered to strict company guidelines regarding safety procedures while performing all tasks, minimizing workplace accidents.
  • Worked with diverse types of weather and ground conditions.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Painter's Assistant

5 Years 4 Months
Spanish Trails and Associate | 04.1988 - 08.1993
  • Assisted lead painter in preparing surfaces for painting and ensuring quality finishes.
  • Maintained paint supplies and tools, ensuring readiness for daily operations.
  • Supported team by mixing paints to achieve desired colors and consistency.
  • Collaborated with painters to execute projects efficiently and on schedule.
  • Mentored junior assistants on proper techniques and safety protocols in painting tasks.
  • Enhanced workflow by organizing materials and equipment for optimal accessibility.
  • Upheld company reputation by adhering to industry standards in painting techniques.
  • Contributed to team success by effectively collaborating with coworkers and supervisors.
  • Assisted in maintaining a clean and organized workspace, promoting safety and efficiency on the job site.
  • Displayed strong problem-solving skills when faced with challenges during painting projects, finding effective solutions quickly.
  • Adhered to safety protocols at all times, minimizing accidents on the job site.
  • Maintained equipment regularly, extending tool life and reducing repair costs.
  • Managed time efficiently while working on multiple projects simultaneously, ensuring timely completion of tasks.
  • Provided excellent customer service, addressing questions and concerns promptly and professionally.
  • Completed detailed tasks with precision, demonstrating strong attention to detail and craftsmanship.
  • Utilized various tools such as rollers, brushes, sprayers effectively to achieve desired finishes.
  • Ensured smooth application of paint with proper preparation techniques, resulting in professional finishes.
  • Expedited project completion through thorough surface preparation including sanding, patching holes, scraping loose paint.
  • Reduced waste through careful management of materials and efficient usage of resources.
  • Contributed to a positive work environment by maintaining open communication with coworkers and supervisors.
  • Enhanced project efficiency by preparing painting surfaces and materials for use.
  • Filled cracks and breaks in surfaces of plaster articles with putty and epoxy compounds.
  • Covered surfaces with drop cloths, masking tape and paper during painting.
  • Maintained painting equipment by cleaning paint guns, hoses and other equipment with paint solvent.
  • Operated high air-pressure sandblasting equipment and power tools to remove rust, grease and dirt before applying paint.
  • Examined surfaces for imperfections and applied additional coats to achieve smooth, even finish.
  • Utilized various types of textures on walls and ceilings to achieve specified effects or appearances.
  • Helped remove damaged materials and surfaces in preparation for repairs.
  • Filled cracks, holes and joints with fillers using caulking guns and putty knives.
  • Applied various protective coatings such as primers and preservatives to protect against rust and corrosion.

Education

High School Diploma

Basic High School | Henderson, NV | 05-1986

Architectural Drafting - Architectural Drafting

Phoenix Institute of Technology | Phoenix, AZ | 09-1987

Skills

Lock installation
Lock system setup proficiency
Lock repair
Lock maintenance
Lock picking
Lock opening techniques
Electronic locks
Access control systems
Problem analysis
Interchangeable core mastery
Lock component replacement
Lock reconfiguration
Panic bar installation
Door hardware installation
Installing new hardware
Lockset servicing
Cylinder servicing
Broken key extraction
Padlock removal expertise
Key duplication
Lock code generation
Furniture lock servicing
System diagnostics troubleshooting
Collaboration
Accurate calibration
Inventory management
Inventory tracking
Parts procurement
Process optimization
Scheduling efficiency
Task management
Reliability
Performance objectives
Time management
Task prioritization
Flexibility in tasks and flexibility
Collaboration techniques
Collaboration
Client communication
Customer service
Customer engagement
Active listening
Clear communication
Communication skills
Critical thinking
Problem-solving
Lock installation
Adaptability
Organization skills
Manual dexterity
Initiative taking
Staff training
Workplace ethics
Analytical troubleshooting
Technical schematics
Precision work
Client relations
Scheduling efficiency
Flexibility in tasks and flexibility
Master key systems
Lock component replacement
Lock reconfiguration
Lock installation

Timeline

Locksmith

Midlothian Independent School District
03.2023 - CurrentRead More

Warranty Coordinator

John Houston Custom Homes
02.2014 - 04.2023Read More

Maintenance Technician

Midlothian Independent School District
03.2008 - 01.2014Read More

Builder Warranty Representative

Sheridan Homes
04.2006 - 11.2007Read More

Journeyman Painter/Drywall Technician

A&h Construction
06.2004 - 01.2006Read More

Handyman/painting/patcher/remodler

Master Handyman Services
03.1994 - 06.2003Read More

Painter's Assistant

Spanish Trails and Associate
04.1988 - 08.1993Read More

Phoenix Institute of Technology

Architectural Drafting from Architectural Drafting
Read More

Basic High School

High School Diploma
Read More
Dario Guevara