Billy Miller
Aurora,CO
Summary
Highly motivated professional with 21 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Applies company policy with experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
21
21
years of professional experience
Work History
Owner/Contractor
ACME Floors of Denver
Aurora, CO
06.2021 - 03.2024
- Managed daily operations of business. Including working on the Job Sites.
- Implemented all safety regulations amongst my team along with properly disposing of liquids and chemicals.
- Negotiated contracts with customers and suppliers to maximize profits
- Created marketing campaigns to attract new customers.
Sales Performance Manager
Avis Budget Group
Denver, CO
07.2012 - 05.2021
- Conducted regular meetings with sales team members to review individual performance and provide strategies to meet end of month goals.
- On the frontline directing over 1,500 car rental reservations per day for a smooth transition from the Denver Airport.
- Handling customer service issues so that the sales team can engage and give their customer undivided attention.
- Created a lot games and contests for employee motivation.
- Part of an expansion team that successfully opened and trained over 30 new Avis Budget and Payless locations throughout major airports in United States.
Service Operations Manager
Avis Budget Group
Denver, CO
02.2003 - 07.2012
- Monitored staff performance to ensure adherence to company policies and procedures.
- Managed daily operations of customer service team members.
- Hired and trained service employees to pass a vehicle cleanliness inspection
Education
High School Diploma -
North High School
Denver, CO05-1997
Skills
- Bilingual (English/Spanish)
- Workforce Management
- Business Management
- Staff Management
- Contract Negotiation Expertise
- Revenue Generation
- Recruiting And Training
- Business Growth
Timeline
Owner/Contractor
ACME Floors of Denver
06.2021 - 03.2024
Sales Performance Manager
Avis Budget Group
07.2012 - 05.2021
Service Operations Manager
Avis Budget Group
02.2003 - 07.2012
High School Diploma -
North High School
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