Billy Nixon
Falmouth
Summary
Diligent service industry professional with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
28
28
years of professional experience
Work History
Sales Associate
Peaked Sports
Driggs, ID
05.2017 - 05.2019
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current inventory and promotions to effectively address customer inquiries.
Sales Associate
Backwoods Mountain Sports
Ketchum, ID
07.2016 - 05.2017
Inventory Manager
Fitzgeralds Bicycle
Victor, ID
04.2013 - 03.2015
- Managed inventory levels to optimize stock availability and minimize shortages.
- Coordinated with suppliers on weekly orders to ensure timely delivery of materials and products.
- Managed staff, coordinating Bicycle sales, service as well as coffee bar operation
Customer Service/Dealer Sales Representative
Scott Sports
Ketchum, ID
06.2010 - 04.2012
- Cultivated relationships with dealers and customers to enhance sales performance and brand loyalty.
- Point person for employee purchase program Internally as well as dealer employees
- 40+ inquires Daily via phone and email with a emphasis on steady communication, problems solving and satisfaction.
Bartender
Breckenridge Brewery
Breckenridge, CO
10.1991 - 04.2007
- Provided excellent customer service ensuring prompt and friendly interactions In a high volume setting
- Team player and versatile background allowed help wherever needed.
Education
Bachelor of Arts - Psychology
Lake Forest College
Lake Forest, IL04.1989
Skills
- Teamwork and collaboration
- Exceptional customer service
- Communication and issue resolution
- Reliable, honest, versatile
Timeline
Sales Associate
Peaked Sports
05.2017 - 05.2019
Sales Associate
Backwoods Mountain Sports
07.2016 - 05.2017
Inventory Manager
Fitzgeralds Bicycle
04.2013 - 03.2015
Customer Service/Dealer Sales Representative
Scott Sports
06.2010 - 04.2012
Bartender
Breckenridge Brewery
10.1991 - 04.2007
Bachelor of Arts - Psychology
Lake Forest College