Summary
Overview
Work History
Education
Skills
Timeline
Generic

Billy Ortega Rae

Hingham

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. To be a part of a company that appreciates hard work and integrity and to as well continue to learn and grow as an individual while bringing excellence and production towards everything I do, is my number one goal.

Overview

3
3
years of professional experience

Work History

Team Member

Shake Shack
05.2024 - Current
  • Kept work areas clean, organized, restocked, preped, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to assist with performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted customers in selecting merchandise best suited to needs.

Assistant Youth Group Leader

NECS
09.2022 - Current
  • Developed Leadership skills along with Office, time and Organization skills.
  • Setup, staff, and clean up public events such as basketball clinics and field outings.
  • Janitorial work and inventory management.
  • Supported students in developing critical thinking skills by encouraging them to explore different perspectives on various topics during discussions.
  • Led group of 100+ students in instructional setting.
  • Served as a positive role model for young people by demonstrating strong moral values and consistently upholding organizational standards regarding conduct and ethics.
  • Supported youth in making positive behavior choices and took disciplinary measures when appropriate.
  • Collaborated with fellow leaders to identify areas for improvement within the program and implement necessary changes to better serve the needs of our youth participants.
  • Created engaging environment that fostered sense of belonging.
  • Upheld a high level of professionalism in all interactions with students, parents, staff members, and community partners.

Crew Member

Wendy's
03.2024 - 04.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Staff Member

Quincy Track Club
06.2022 - 08.2022
  • Staffed Kids throughout multiple city events.
  • Setting up for regularly scheduled activities associated with the program.
  • Prepare and clean up work area before, after, and during the use of activities.

Student Worker

Quincy Public Schools
06.2022 - 08.2022
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
  • Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.
  • Completed research, compiled data, and assisted in timely reporting.
  • Boosted dining hall efficiency with quick and courteous meal service.
  • Provided administrative support to ensure smooth office operations.

Education

GED -

Mass Hire
Quincy
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Cleaning
  • Leadership qualities
  • Workplace safety
  • Computer skills
  • Goal setting and achievement
  • Team building
  • Organizing work stations
  • Creativity and innovation

Timeline

Team Member

Shake Shack
05.2024 - Current

Crew Member

Wendy's
03.2024 - 04.2024

Assistant Youth Group Leader

NECS
09.2022 - Current

Staff Member

Quincy Track Club
06.2022 - 08.2022

Student Worker

Quincy Public Schools
06.2022 - 08.2022

GED -

Mass Hire

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