Summary
Overview
Work History
Education
Skills
Timeline
Generic

Billy Paras

Hollywood,FL

Summary

Focused office coordinator with several years of experience. Enthusiastic and well-organized with drive for continuous improvement. Adept in implementing process enhancements to boost team productivity and office efficiency.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

15
15
years of professional experience

Work History

Associate/office Coordinator

Bjs Club
Hollywood, Florida
11.2023 - Current
  • Created and maintained filing systems, both paper and electronic.
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.

Store Operations Manager

Ross Dress for Less
Pembroke Pines, Florida
11.2009 - 10.2023
  • Managed daily store operations and staff of up to 25 employees.
  • Created, monitored and adjusted schedules for store personnel.
  • Analyzed sales data to develop targeted strategies for increasing revenue.
  • Ensured compliance with all safety regulations and policies in the workplace.
  • Provided leadership, guidance and support to team members in order to maximize performance levels.
  • Resolved customer complaints through effective communication techniques.
  • Monitored performance metrics such as sales volume, profitability and customer service ratings.
  • Conducted regular audits of store operations including cash handling practices, security protocols, visual merchandising displays.
  • Supervised loss prevention efforts in order to minimize shrinkage due to theft or fraud.
  • Recruited, trained and evaluated new staff members according to company guidelines.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Education

Bachelor of Science - Business Management

Holy Angel University
Philippines
04-1995

Skills

  • Production leadership
  • Project Coordination
  • Report reconciliation

Timeline

Associate/office Coordinator

Bjs Club
11.2023 - Current

Store Operations Manager

Ross Dress for Less
11.2009 - 10.2023

Bachelor of Science - Business Management

Holy Angel University
Billy Paras