Billy Phouthanvong

• Vacuumed interiors of vehicles to remove dirt and debris.
• Maintained car detailing equipment and supplies in optimal condition for daily demands.
• Restored luster to vehicle interiors, including upholstery and vinyl.
• Maintained clean, tidy and safe work environment.
• Used steam cleaning equipment to remove dirt from engine and engine compartment.
• Applied wax to vehicle exteriors and buffed to brilliant shine.
• Collected and disposed of trash in vehicle console spaces and under seats.
• Shined vehicle windows and windshields to remove water spots.
• Washed, waxed, and buffed vehicle bodies for professional shine.
• Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.

"BP Touch Detailing is my own personal Automotive mobile Detailing business that I am currently still running since 2019. I am located in the DFW area that provides detailing services in DFW area for any automotive detailing services that involves, WAXING , PAINT CORRECTIONS , FOAM WASHES , INTERIOR CLEANING , CERAMIC COATING, ETC."

• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
• Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
• Operated or tended automatic stacking, loading and packaging machines.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Solved customer challenges by offering relevant products and services.
• Wrapped, boxed and weighed bakery department products.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Recommended complementary purchases to customers, increasing revenue.
• Monitored customers for signs of security concerns and escalated issues to management.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Helped customers locate products and checked store system for merchandise at other sites