Billy Stanley
Nashville,TN
Summary
Executive Assistant skilled with 30 year experience at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional and efficient communication and organizational skills
Overview
22
22
years of professional experience
Work History
Flex Associate
Hertz
Nashville, TN
05.2019 - Current
- Ensures that customer receives world-class customer service and sales support
- Effectively responsible for handling 100+ prominent portfolios, reservations, payments, customer billings, and reconciliation
- Increase revenue opportunities by actively offering products and services and overcoming customer objections
- Train team members on various procedures, reporting requirements
- Prepare company material for new hires
- Ordering office supplies and uniforms
Assistant Manager
TitleMax
05.2016 - 05.2019
- Managed 4 locations
- Sold loan products to consumers, local marketing strategies, leveraging business to business partnership opportunities, obtaining referrals, participating in community events, and more.
- Developed customer relationships and provided unrivaled customer service in order to build new business, maintain store profitability
- Managed spreadsheets and data entry for contacts, and daily revenue.
- Prepared and retrieved background checks material for various loan
- Conducted internal audit of loan accounts and provide audit confirmation to external auditors
- Reviewed past dues, open items and other account discrepancies and resolve issues in timely manner
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Allstate
09.2001 - 04.2017
- Managed reports for new accounts, customer billings, etc.
- Reviewed daily reports ( Past Due, Cancellations) and resolved issues in timely manners
- Conducted quarterly loan audit of accounts.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed strategy to increase sales and drive profits.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reviewed sales and gross profit report to assess company efficiency.
Education
No Degree - Business Administration And Management
Volunteer Community College
Gallatin, TN05.2031
High School Diploma -
Beech Sr High School
Hendersonville, TN03.1995
Skills
- Efficient
- Accurate
- Faithful
Timeline
Flex Associate
Hertz
05.2019 - Current
Assistant Manager
TitleMax
05.2016 - 05.2019
Assistant Manager
Allstate
09.2001 - 04.2017
No Degree - Business Administration And Management
Volunteer Community College
High School Diploma -
Beech Sr High School
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