Billy Tedford
Pahrump
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Customer Service Cashier
NAPA Auto Parts - Genuine Parts
Pahrump, NV
03.2021 - Current
- Resolve customer inquiries and complaints to enhance satisfaction
- Implement strategies to improve checkout efficiency and reduce wait times
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Worked with floor team and managers to meet a wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
Mobile Plant Mechanic
Robertson's Ready Mix Concrete. Inc.
Corona, CA
06.2018 - 02.2023
- Diagnosed issues with malfunctioning equipment and documented repair needs.
- Lifted and moved loads using cranes, hoists and rigging during equipment installations or repairs.
- Changed oil, hydraulic fluid or other lubricants to maintain equipment condition.
- Completed plant facility tunnel or field inspections.
- Connected metal parts and components with welding, soldering and riveting.
- Set up scaffolds, platforms or hoisting frames to access plant machinery or infrastructure for repair or replacement.
- Loaded and unloaded items to and from trucks.
- Maintained machines by refueling, lubricating and completing minor repairs.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Operated loaders, forklifts, skidsteers, manlifts and other equipment to perform loading tasks.
HVAC Installer
Sinclair air
West Covina, CA
09.2014 - 01.2015
- Installed refrigeration, heating and air conditioning systems, positioning compressors, motors and other components in accordance with design specifications.
- Wired both line and low voltage to heating and cooling equipment.
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
Grinder/Grinder /Fabricator Assistant
Barzillai Manufacturing
Ontario, CA
06.2013 - 08.2014
- Assembled and completed products according to production schedules.
- Used hand tools to position, align and secure product components.
- Fitted and aligned parts to fit properly on products.
- Marked cutting lines and measurements on materials.
- Adhered to production schedules to meet company goals.
Education
GED -
Montclair High School
Montclair, CA06-2003
Skills
- Network Interfacing
- Equipment Monitoring
- Control System Management
- Performance Specifications
- Repair Work and Maintenance
- People Skills
- Critical Thinking
- Maintenance & Repair
- Flexible Schedule
- Basic Math
- Training & Development
- Good Work Ethic
- Planning & Organizing
- PPE Use
- Active Listening
- Problem Resolution
- Friendly, Positive Attitude
Education and Training
other
Timeline
Customer Service Cashier
NAPA Auto Parts - Genuine Parts
03.2021 - Current
Mobile Plant Mechanic
Robertson's Ready Mix Concrete. Inc.
06.2018 - 02.2023
HVAC Installer
Sinclair air
09.2014 - 01.2015
Grinder/Grinder /Fabricator Assistant
Barzillai Manufacturing
06.2013 - 08.2014
GED -
Montclair High School