William Tilton
Whiting
Summary
Dedicated sales leader skilled in training and motivating teams to achieve high performance. Proven ability to implement effective training programs and foster a culture of accountability, resulting in improved sales outcomes and employee satisfaction.
Overview
19
19
years of professional experience
Work History
Sales Manager
Gateway Toyota
Toms River, NJ
05.2021 - Current
- Led sales team to exceed monthly targets through effective training and performance management.
- Conducted regular performance reviews, providing feedback that enhanced team productivity and morale.
- Organized training sessions on new vehicle features, enhancing staff knowledge and customer service quality.
- Fostered a positive work environment by promoting teamwork, open communication, and ongoing professional development opportunities for staff members.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
Automotive General Manager
Lester Glenn Auto Group
Toms River, NJ
05.2007 - 12.2021
- Led operational oversight for sales, service, and parts departments to maximize profitability.
- Developed strategic initiatives to enhance customer satisfaction and retention rates.
- Implemented training programs to improve staff performance and service delivery standards.
- Fostered a culture of teamwork and accountability among all dealership staff members.
- Boosted employee morale and reduced turnover by creating a positive work environment and offering ongoing professional development opportunities.
Education
High School Diploma -
Toms River South
Toms River, NJ06-1992
Skills
- Sales team training
- Product knowledge
- Sales presentations
- Relationship building
- Goals and performance
- Motivational skills
Timeline
Sales Manager
Gateway Toyota
05.2021 - Current
Automotive General Manager
Lester Glenn Auto Group
05.2007 - 12.2021
High School Diploma -
Toms River South