Billy C. Carroll II
Katy,TX
Summary
Account Manager with 19 years of experience in relationship building, networking, and project management. Proven track record of enhancing client satisfaction and engagement through effective communication and teamwork. Adept at leveraging consultative selling skills and coaching experience to gain clients trust, and deliver tailored solutions to achieve their business goals.
Overview
19
19
years of professional experience
Work History
Account Manager
Cougar USA
2021.12 - Current
- Cultivated strong client relationships, enhancing customer retention and driving substantial improvements in account satisfaction.
- Analyzed customer feedback to refine service offerings, resulting in noticeable gains in client engagement and loyalty.
- Coordinated with cross-functional teams to deliver tailored solutions, fostering teamwork and ensuring timely project completions.
- Implemented CRM tools to streamline communication, improving response times and enhancing overall service efficiency.
- Provided ongoing training and support to clients, empowering them to maximize product usage and achieve their business goals.
Assistant Athletic Cordinator/Physical Education Teacher
Katy Independent School District
2006.08 - 2021.12
- Responsible for all boys athletic and physical education programs for McMeans, Seven Lakes and Wood Creek Junior High Schools.
- Managed department budgets, as well as, oversaw all communication concerning athletes, physical education students and all boy's athletic coaches.
- Helped develop and implement the current Katy ISD physical education curriculum.
- Head Football Basketball, Track and Tennis Coach.
Sales Consultant
Moore Supply Company
2015.06 - 2018.08
- Responsible for establishing, developing and fostering quality business relationships within the commercial plumbing and construction industry.
- Work cooperatively with commercial industry leaders in the construction field to create and deliver tailored supply solutions professionally and effectively from bid to completion.
Education
Master of Science - undefined
Liberty University
01.2013
Bachelor of Science - undefined
Texas A&M University
01.2005
Skills
- Project Management
- Relationship Building
- Negotiating
- Strong Communication
- Presenting
- CRM Proficient
Links
LinkedIn : linkedin.com
Timeline
Account Manager
Cougar USA
2021.12 - Current
Sales Consultant
Moore Supply Company
2015.06 - 2018.08
Assistant Athletic Cordinator/Physical Education Teacher
Katy Independent School District
2006.08 - 2021.12
Master of Science - undefined
Liberty University
Bachelor of Science - undefined
Texas A&M University