Billye W Lunsford

Established trustworthy relationships and

communications with patients.

Built strong relationships and facilitated communications with patients and Assistant District Attorneys overseeing Judicial Court cases.

• Communicated daily with Dr. Marquis, providing timely updates on relevant case information, postponements, and court appearances.
• Served as liaison for Dr. Marquis, coordinating psychiatric evaluations for individuals involved in judicial cases.
• Organizing active calendar regarding due dates for evaluations and scheduled meetings pertaining to court cases and evaluations.
• Created and structured files to provide easily understandable information for efficient access.

• H&R Block – Client Service Professional (CSP)Provided front-desk customer service, greeted clients, scheduled appointments, answered phones, managed client information, processed payments, and supported tax professionals to ensure an efficient and positive client experience.

• Created and implemented a unique residence into Bed and BreakfastIn historic Lilburn.* Advertised and screened tenants.* Managed operations and record keeping for establishment.Coordinated upkeep and maintenance of house.* Established long term tenancy.