Billy Jean OSteen
Cross City
Summary
Dynamic professional with a proven track record at Cross City Lumber, enhancing production efficiency through meticulous grading and sorting. Recognized for strong attention to detail and effective teamwork, I excel in problem-solving and customer service, ensuring high-quality outcomes while adhering to industry standards. Committed to maintaining safety and operational excellence.
Overview
15
15
years of professional experience
Work History
USPS Rural Mail Carrier Sub
Linda Guesno
11.2022 - Current
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Organized mail ahead of delivery runs for correct routing.
Certified Lumber Grader
Cross City Lumber
05.2019 - 08.2022
- Increased lumber production efficiency by accurately grading and sorting lumber according to industry standards.
- Enhanced overall quality of products by meticulously identifying defects in lumber and ensuring proper categorization.
- Facilitated smooth inventory management processes by properly labeling graded lumber according to specified classifications.
- Minimized errors through meticulous attention to detail when examining lumber for imperfections or inconsistencies.
- Ensured regulatory compliance by adhering strictly to established industry guidelines and company policies when grading lumber.
- Collaborated with team members to develop and implement best practices for lumber grading, resulting in improved product quality.
- Reduced waste by optimizing cut plans to maximize usage of raw materials.
- Contributed to positive working environment by maintaining open communication with colleagues and supervisors, fostering strong teamwork dynamics.
- Ensured worker safety by adhering to strict safety guidelines and protocols while operating heavy machinery.
Cook
Kathis Krab Shack
03.2018 - 07.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Secretary
Herring Auto
06.2010 - 11.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Education
Veterinarian Assistant
Ashworth College
Norcross, GAGeneral Studies
Dixie County High School
Cross City, FL05.2001
Certified Nursing Assistant -
Dixie County Vocational
Cross City, FL05.2001
Skills
- Dependability
- Load balancing
- Observation
- Prioritization
- Weather preparedness
- Safe driving
- Mail distribution
- Route planning
- Package handling
- Scheduling flexibility
- Sorting mail
- Attention to detail
- Schedule management
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Problem-solving abilities
- Multitasking
- Punctuality
Timeline
USPS Rural Mail Carrier Sub
Linda Guesno
11.2022 - Current
Certified Lumber Grader
Cross City Lumber
05.2019 - 08.2022
Cook
Kathis Krab Shack
03.2018 - 07.2022
Secretary
Herring Auto
06.2010 - 11.2019
Veterinarian Assistant
Ashworth College
General Studies
Dixie County High School
Certified Nursing Assistant -
Dixie County Vocational
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