Lisa Grim
Pensacola
Summary
Dynamic professional with extensive experience at United States Post Office, excelling in customer service and relationship building. Proven ability to prioritize tasks and ensure timely deliveries, enhancing customer satisfaction. Skilled in data analysis and collaboration, consistently contributing to team success and operational efficiency.
Overview
11
11
years of professional experience
Work History
USPS Rural Carrier
United States Post Office
Pensacola
04.2023 - Current
- Collected mail from customers and brought back to facility for processing and sorting.
- Delivered packages using company-provided vehicles or public transportation.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Ensured packages were delivered to the correct address in a timely manner.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Routed all classes of mail in sequence of delivery along established route.
- Performed special tasks such as collecting signatures on registered letters or delivering Certified Mail notices.
- Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
- Greeted customers with pleasant attitude and offered assistance with mail-related issues.
- Used road maps or GPS to verify routes and designated addresses.
- Picked up and delivered mail to businesses and residences on schedule, allotting time for poor weather and road conditions.
Retail Sales Associate
Flowers Foods
Pensacola
10.2014 - 04.2023
- Greeted customers upon entering the store and provided assistance.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Provided product information and answered customer questions.
- Operated point-of-sale systems accurately to process payments from customers.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Maintained records related to sales for store management.
- Addressed customer questions and concerns regarding products and services.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Pricing Specialist
Sears Hometown & Outlet Stores Inc.
Pensacola
01.2014 - 06.2019
- Assisted with the implementation of new software systems related to pricing operations.
- Drafted reports outlining proposed price increases due to fluctuations in costs or demand.
- Analyzed rates and summarized findings in regular reports to management.
- Assisted teams with aligning marketing strategies and objectives based on data-driven insights.
- Operated a variety of machinery and tools safely and efficiently.
- Managed household errands and other essential duties.
Education
High School Diploma -
Limestone High School
Limestone, ME05-1988
Skills
- Customer service
- Team collaboration
- Communication skills
- Customer engagement
- Prioritization
- Dependability
- Relationship building
- Hospitality and accommodation
Affiliations
- Artistically inclined
- Enjoy reading
- Enjoy cinemas, operas, and ballets
- Enjoy traveling
Timeline
USPS Rural Carrier
United States Post Office
04.2023 - Current
Retail Sales Associate
Flowers Foods
10.2014 - 04.2023
Pricing Specialist
Sears Hometown & Outlet Stores Inc.
01.2014 - 06.2019
High School Diploma -
Limestone High School
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