Jennifer Jellison
Allerton,IA
Summary
Enthusiastic Inventory Control Specialist willing to take on any task to make the organization’s mission succeed. Pleasant, hardworking, and reliable with great interpersonal skills. Proven record of supporting warehouse operations by keeping accurate records and tracking shipments. Detail oriented in evaluating products, processing paperwork, and coordinating movements around warehouse locations.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
12
12
years of professional experience
Work History
USPS Rural Carrier
United States Postal Service, USPS
04.2024 - Current
- Navigated various weather conditions safely, ensuring timely deliveries in all circumstances.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Consistently met performance goals set forth by management regarding daily completion times for assigned routes.
- Secured and properly stored packages for delivery to eliminate damage risks.
Inventory Control Specialist
HyVee Distribution Center
02.2017 - 04.2024
- Completed physical inventory counts each month
- Audited and corrected discrepancies in inventory numbers
- Completed daily cycle counts to maintain accuracy of records
- Recorded information, shortages and discrepancies to keep information current and accurate
- Built strong vendor relationships for timely goods and materials deliveries.
- Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with warehouse staff to address discrepancies.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
PSE Clerk
USPS
09.2015 - 04.2024
- Sorted and placed mail into mail boxes and post office boxes with high levels of accuracy
- Released registered and special delivery packages to designated recipients and obtained signatures for release
- Provided service and sales to walk-in customers
- Weighed letters and packages and calculated cost based on classification, weight and destination
- Monitored inventory of postage stamps and made orders to replenish
- Contributed to loss prevention efforts by adhering strictly to security policies regarding sensitive materials or restricted items in the mail stream.
- Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
Clinic Scheduler
SCIMC
12.2012 - 09.2015
- Registered new patients into the computer system and verified addresses, telephone and insurance information
- Advised office manager of problems and concerns and assisted with problem-solving
- Managed multiple schedules and prioritized tasks to meet the demands of a fast-paced work environment
- Answered telephone calls to offer office information, answer questions and direct calls to staff
- Maintained confidentiality of patient information to comply with HIPPA regulations and protect patient’s privacy
- Followed up with patients to reschedule missed appointments
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization
- Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments
- Scheduled patient appointments in respective doctor’s schedules and followed-up with reminder calls
Education
Bachelor of Liberal Studies - Social Science, Business and Communications
Graceland University
Lamoni, Iowa05.2006
AA - General Studies
IHCC
Centerville, Iowa05.1995
Skills
- Inspect Shipments
- Damage Identification and Reporting
- Inventory and Supply Control
- Quality Assurance and Control
- Cycle Counting
- Inventory Monitoring
- Update Databases
- Handheld Scanners
- Prepare Packages
- Document Verification
- Computerized Time Management Systems
- Microsoft Office
- Cash Register Operations
- Inventory Monitoring and Management
- Telephone Management
- International Shipments
- Hazardous Materials
- OHSA Standards
- RF Scanner Usage
- Customer Engagement
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Problem Resolution
- Call center experience
- Computer Proficiency
- Follow-up skills
Timeline
USPS Rural Carrier
United States Postal Service, USPS
04.2024 - Current
Inventory Control Specialist
HyVee Distribution Center
02.2017 - 04.2024
PSE Clerk
USPS
09.2015 - 04.2024
Clinic Scheduler
SCIMC
12.2012 - 09.2015
AA - General Studies
IHCC
Bachelor of Liberal Studies - Social Science, Business and Communications
Graceland University
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