Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bilma Munoz

MISSION

Summary

Compassionate caregiver with extensive experience at Legacy Home Health Agency, skilled in elderly care and problem-solving. Successfully developed personalized care plans and enhanced clients' quality of life through emotional support. Proven ability to manage time effectively while ensuring compliance with safety protocols and fostering independence.

Overview

19
19
years of professional experience

Work History

Caregiver

Legacy Home Health Agency
McAllen, TX
01.2024 - 03.2025
  • Assisted clients with daily living activities, promoting independence and comfort.
  • Administered prescribed medications while ensuring compliance with safety protocols.
  • Collaborated with healthcare professionals to develop personalized care plans.
  • Monitored and documented client progress, identifying changes in health conditions.
  • Provided emotional support and companionship to enhance clients' quality of life.

Head Cashier

Lowes Home Improvment
McAllen, TX
04.2016 - 10.2020
  • Supervised cash handling processes, ensuring compliance with company policies and procedures.
  • Trained new cashiers on customer service excellence and operational efficiency standards.
  • Managed daily cash register operations, maintaining accuracy in transactions and balancing drawers.
  • Resolved customer inquiries and issues, enhancing overall shopping experience and satisfaction.

Customer Service Supervisor

Walmart
Palmhurst, TX
03.2006 - 11.2010
  • Assisted clients with daily living activities, promoting independence and comfort.
  • Administered prescribed medications while ensuring compliance with safety protocols.
  • Collaborated with healthcare professionals to develop personalized care plans.
  • Monitored and documented client progress, identifying changes in health conditions.
  • Provided emotional support and companionship to enhance clients' quality of life.

Education

High School Diploma -

Mission High School
Mission
05-1994

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving

Timeline

Caregiver

Legacy Home Health Agency
01.2024 - 03.2025

Head Cashier

Lowes Home Improvment
04.2016 - 10.2020

Customer Service Supervisor

Walmart
03.2006 - 11.2010

High School Diploma -

Mission High School