Biminii Heard
West End,NC
Summary
Accomplished partner specializing in project execution and client satisfaction. Expertise in developing cost estimates and managing supplier relationships, committed to delivering high-quality project outcomes.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work History
Partner
JS Concrete Specialist
Pinebluff, North Carolina
04.2017 - Current
- Led project planning and execution for concrete construction projects.
- Managed client relationships to ensure project satisfaction and timely communication.
- Oversaw team coordination to streamline workflow and enhance efficiency.
- Developed cost estimates and project proposals for potential clients.
- Trained new staff on operational practices and company standards.
- Collaborated with suppliers to procure quality materials for projects.
- Conducted site inspections to assess progress and compliance with specifications.
- Established partnerships with other organizations that would bring value back into the company .
- Cultivated long-term relationships with existing clients through consistent communication efforts .
Supervisor
DirecTV/360 Ventures
Aberdeen, North Carolina
09.2015 - 04.2017
- Supervised team operations and ensured compliance with company policies.
- Coordinated daily schedules and maintained workflow efficiency across departments.
- Conducted training sessions for new employees on company protocols and procedures.
- Monitored performance metrics and provided feedback for employee development.
- Facilitated communication between management and staff to align goals effectively.
- Maintained inventory levels and managed resource allocation within the team.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
Maintenance
Dee's Angels Daycare
Southern Pines, North Carolina
08.2003 - 02.2015
- Directed facility and grounds maintenance.
- Coordinated data entry and maintenance of databases.
- Performed daily maintenance on industrial equipment.
Laborer
Howell's Masonry
Southern Pines
04.2002 - 06.2003
- Assisted in mixing and pouring concrete for building foundations.
- Collaborated with team members to ensure worksite safety protocols were followed.
- Maintained cleanliness and organization of work areas and tools.
- Transported materials to job sites using hand trucks and forklifts.
- Loaded and unloaded materials from trucks to facilitate construction activities.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Education
Associate of Arts - Entrepreneurship/Accounting 2 Degreees
Sandhills Community College
Pinehurst, NC 01.2008 - 05.2013
Skills
- Project management
- Cost estimation
- Client relationship management
- Team coordination
- Quality assurance
- Construction project planning
- Resource allocation
- Compliance monitoring
- Supplier negotiation
- Customer satisfaction
- Effective communication
- Problem solving
References
References available upon request.
Reference
- Tonelli Hackett- Professor of Psychology -hacketto@sandhills.edu
- Shawn McNeil - First Health
- JS Concrete Specialist - 910-505-1824
- Tracy Smith - Master Electrician - tsmithelectricians.com - 910-992-1230
Timeline
Partner
JS Concrete Specialist
04.2017 - Current
Supervisor
DirecTV/360 Ventures
09.2015 - 04.2017
Associate of Arts - Entrepreneurship/Accounting 2 Degreees
Sandhills Community College
01.2008 - 05.2013
Maintenance
Dee's Angels Daycare
08.2003 - 02.2015
Laborer
Howell's Masonry
04.2002 - 06.2003