Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bin MAZOLA

Dallas

Summary

Dynamic security professional with experience at Fanatics, adept at incident reporting and ensuring safety through proactive monitoring and effective emergency response. Recognized for enhancing customer satisfaction as a Customer Service Representative at Inter-connection, leveraging strong communication skills and attention to detail to improve service delivery and address security risks efficiently.

Overview

9
9
years of professional experience

Work History

Security Officer

Fanatics
08.2021 - 05.2025
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols, identifying and addressing potential security risks.
  • Responded effectively to emergencies, coordinating with law enforcement and emergency services.
  • Implemented access control procedures, managing entry points to maintain security integrity.

Customer Service Representative

Inter-connection
01.2016 - 03.2021
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided accurate product information to enhance customer satisfaction.
  • Documented customer interactions and feedback in CRM system for tracking.
  • Collaborated with team members to improve service delivery processes.

Education

High School Diploma -

Institut De La Fraternite
DRC
06-1978

Skills

  • Communication
  • Incident reporting
  • General security
  • Detail-oriented

Timeline

Security Officer

Fanatics
08.2021 - 05.2025

Customer Service Representative

Inter-connection
01.2016 - 03.2021

High School Diploma -

Institut De La Fraternite

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