Bindhya Sathyapal

AIG:

• Program management of migrating multiple lines of business to a new underwriting platform at AIG.
• Implementation of Gen AI automation solutions and prompt-based test case authoring.
• Lead Process Improvements identified in Quality Gateway Checklist and Change Management across 9 tracks including Data Team

TIAA:

• UAT management of Oracle to Snowflake migration of TIAA's Financial Services Data Warehouse.
• Coordination with the business leadership of 20+ impacted interfacing systems for testing and sign-off.
• Transformation Lead coordinating across all LOBs on innovation, improving automation, and test metrics.

Head of consumer-facing, 99% crash-free, 5-star mobile apps managing iOS and Android engineers, serving millions of users on Abercrombie & Fitch, Hollister, Gilly Hicks, and Social Tourist apps.

• Saved $400,000 of revenue loss on product recommendations by pivoting the tech solution.
• Brought to life, inspiring, and engaging, the innovative Share2Pay™ shopping experience.
• Implemented radar geolocation for localized push notifications and in-store mode.
• Partnered with the CTO and leaders to solve complex business problems (Elastic Search, MarTech, and Loyalty).
• Fostered innovation through POCs on Stylitics outfitting, Lily.AI, and OpenAI ChatGPT.
• Drove app tech modernization with tech leads and maintained the Mobile 2.0 strategy and roadmap.

Vertical lead for Core Apps (iOS and Android) QA team responsible for apps and its integration with IoT devices.

• Partnered with Sr. Directors of Engineering and Product to accomplish OKRs for Core Apps.
• Provided leadership updates in Monthly Business Review meetings.
• Staffed up the team through cross-departmental promotions and referrals, adding diversity to the team.
• Restarted the QA-CS rotation program and the QA department lunch-and-learn series.

Vertical lead for globally distributed iOS consumer mobile apps (70% revenue), and merchant application teams.

• Reduced regression tests by 80% and release cycles by a week, saving approximately $200,000 per year.
• Collaborated with directors and VPs on defining the Mobile 2.0 Digital Transformation Strategy.
• Drove the automation test strategy to migrate from native apps to the Appium framework.

Led global cross-functional QAs. Regression and Release Manager of multi-billion-dollar Grainger websites.

• Achieved 70% of regression automation by defining an automation strategy and implementing a CI/CD pipeline.
• Improved the quality of automation by 50% by moving to the test pyramid automation framework.
• Minimized code reds to zero, and reduced production hotfixes by 72% through test coverage.
• Established a process of buddy testing and reduced the cost of defects by 65%.

Led Multichannel Sterling eCommerce/OMS (100+ interfaces), PoS, and 'Be Secure' Data Warehouse projects.