Sid Wang
Seattle,United States
Summary
Leader in Technology Solutions for Connecting Healthcare Systems to Improve Patient Experience. Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
36
36
years of professional experience
Work History
Sr. Manager, Platform Engineering and Operations
Premera Blue Cross
02.2023 - Current
- I lead a multifaceted team encompassing Systems Engineers, DevOps Engineers, Database Administrators, and Cybersecurity Engineers
- My primary focus lies in providing robust support for essential platforms, including Snowflake, Dataiku, DataStage, and MuleSoft
- Additionally, I lead all critical aspects of our operations, such as Automations, Microsoft GIT, Azure, Vendors' Integration, Security Compliance, Data Tagging, and Enterprise Monitoring, and maintain vigilant Frontline Operational Support available around the clock
- This comprehensive approach ensures the seamless functioning of our Enterprise Data Warehouse platform, integration with various vendors, adherence to security standards, and continuous monitoring to address any operational challenges promptly.
Director, Technology & Cloud Infrastructure
Opala
08.2020 - 02.2023
- Oversaw cloud infrastructure (AWS, Azure, and GCP) and healthcare interoperability platform responsibilities, leading the establishment and administration of comprehensive strategies, processes, and procedures for the company's Information Security program
- Effectively communicated information security processes to stakeholders and ensured alignment with organizational requirements
- I also managed IT Service Delivery and Service Desk Support responsibilities.
Corporate Data & Analytics Infrastructure, Operations and Reporting, Sr Manager
Premera Blue Cross
08.2017 - 08.2020
- Lead an integrated team of System Engineers, System Administrators, DevOps Engineers and DataBase Administrators to design, deploy and support Enterprise Data Warehouse (Netezza), Data Lake (Teradata), Data Science (Dataiku), Enterprise Reporting (Tableau), Enterprise Data Replication (Attunity/Qlik) and ONC/CMS Interoperability Mandates
- Lead the development of integrated platform management and automation tasks to improve the efficiency of these systems
- Oversee automation of Data & Analytics tasks to drive efficiency in data management and reporting activities to benefit all analytic departments.
IT Enterprise Hosted Platforms, Sr. Manager
Premera Blue Cross
05.2015 - 07.2017
- Build and Manage a team of high performance Engineers and Systems Administrators responsible for delivering world class IT Solutions and Services
- Responsibilities include details engineering design, server provisioning via automation / orchestration and infrastructure relationship management, infrastructure as a service, EMC storage arrays and Backup, Active Directory, Security Compliance and remediation, supporting department and corporate goals and objectives
- Successfully deployed Converged Technology and implemented a Fully Managed Service.
Global IT Infrastructure Service Delivery Manager/Infrastructure Sourcing
Starbucks
02.2012 - 01.2015
- Provide Oversight, Technical Expertise and Successfully Delivered for the following initiatives: Staff augmentation for back-end infrastructure platform, Global Cloud Desktop (VDI), Mac IT Integrations, Global Service Desk, High Availability/DR, Global Messaging (Microsoft Exchange 2010) High Availablity/DR, Cisco Unify Messaging, Project FishBowl to showcase technologies from technology vendors, Mobility Device Management (MDM), Acquisitions Integration, Microsoft Lync 2013, Infrastructure as a Service (IaaS - Project Ironhide) and Oracle EBS APS.
Global IT OS Platforms Engineering, Manager
Starbucks
01.2011 - 02.2012
- Provide Oversight and Technical Expertise, Supports for the following areas: Server Operating Systems Engineering for Red Hat Enterprise Linux, Windows, HP-UX, Sun Solaris and Apple OS X..This includes management of 9 direct reports as well as oversight of 1000+ UNIX/LINUX servers, 2000+ Windows Servers and 500+ systems/business applications
- (e.g
- SAP, Oracle ERP Suite, OEM, Exadata)
- Worked to Security team to ensure systems are PCI/SOX compliance.
IT Infrastructure Engineering, Manager
Starbucks
10.2003 - 01.2011
- Oversight of all UNIX/LINUX hardware and software, including business requirement gathering, detail technical design, business continuity, disaster recovery, specs write-up, procurement, vendors management, building proof of concept, production deployment and global production support
- This includes management of 9 direct reports as well as oversight of 450+ UNIX/LINUX servers, 1500+ Windows Servers and 500+ systems/business applications (e.g
- SAP, Oracle ERP Suite, OEM, Exadata)
- Accountable and successfully implemented platforms migration from HP-UX/Sun Solaris to RHEL resulting in $7M+ savings in software/hardware costs
- Worked with Security team to ensure systems are PCI/SOX compliance.
IT Infrastructure, Lead/Supervisor
Starbucks
10.1997 - 10.2003
- A technical lead oversight of the following technology: UNIX servers, Windows Servers, EMC SAN, Enterprise Backup
- Also manages 10 direct reports in providing a cost effective, leading edge technology solution both pre and post global production deployment support.
Sr. Systems Analyst
Starbucks
07.1997 - 10.1997
- Sr Systems Analyst and Programmer responsible for setting coding and integration standard
- Designed and coded integration program and automation between various MRP COTS and post production support to ensure coffee roasting schedule and forecast data met the deliverable SLA.
Sr. Systems Analyst
Olivetti
06.1994 - 06.1997
- Responsible for technical design, code and deliver turn-key business application system for large financial institutions such as CitiBank and Commerical Credit Group Inc.
Sr. Systems Analyst
Caelus, Inc.
06.1988 - 06.1994
- Responsible for technical design, customization of manufacturing application (MRP, JIT), deliver training for new customers, Pre/Post Sales Support, Installations, System Administration Support for Internal/External Systems
- Configure and sustain PBX system.
Education
Leadership Horizon Program, Organizational Leadership -
Premera Blue Cross
01.2016
BS, Computer Science -
Gonzaga University
01.1988
Skills
- Servant Leadership
- Operating Systems
- Enterprise Data Platform
- Cloud Computing
- Disaster Recovery
- IT Operations
- System Deployment
- Security
- Budget Oversight
- Strategic Planning
- Business Performance Management
- Resource Allocation
- Talent Development
- Organizational Development
- Cross-Functional Collaboration
- Data-Driven Decision-Making
Websites
Affiliations
- A volunteer at Happy Hooves Sanctuary, a horse rescue organization that connecting horses and people in the area of therapy benefits for children with special needs.
Timeline
Sr. Manager, Platform Engineering and Operations
Premera Blue Cross
02.2023 - Current
Director, Technology & Cloud Infrastructure
Opala
08.2020 - 02.2023
Corporate Data & Analytics Infrastructure, Operations and Reporting, Sr Manager
Premera Blue Cross
08.2017 - 08.2020
IT Enterprise Hosted Platforms, Sr. Manager
Premera Blue Cross
05.2015 - 07.2017
Global IT Infrastructure Service Delivery Manager/Infrastructure Sourcing
Starbucks
02.2012 - 01.2015
Global IT OS Platforms Engineering, Manager
Starbucks
01.2011 - 02.2012
IT Infrastructure Engineering, Manager
Starbucks
10.2003 - 01.2011
IT Infrastructure, Lead/Supervisor
Starbucks
10.1997 - 10.2003
Sr. Systems Analyst
Starbucks
07.1997 - 10.1997
Sr. Systems Analyst
Olivetti
06.1994 - 06.1997
Sr. Systems Analyst
Caelus, Inc.
06.1988 - 06.1994
Leadership Horizon Program, Organizational Leadership -
Premera Blue Cross
BS, Computer Science -
Gonzaga University
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