BINDU VENUGOPAL

• Worked with customers to translate requirements into actionable user stories.
• Communicated project updates to stakeholders at all levels.
• Resolved staff conflicts, identified potential areas of improvement, created and implemented contingency plans to address potential risks.
• Monitored and tracked project progress to support timely completion/delivery.

• Worked with key business stakeholders to develop product strategies, defined and built execution roadmap, drove multiple cross-functional engineering teams(like QA, Firmware, Solution Integration) through end to end product development.
• Worked with Scrum masters to plan and prioritize sprint plans, identified risks and laid out mitigation plans.
• Created dashboards and kanban boards to improve team transparency and communicate metrics to executives.
• Collaborated with architects to scale head-end system from 30,000 devices to over 10 Million devices by introducing technologies like Kafka, message queues, micro services and database optimizations.
• Played a vital role in implementing Kafka cluster for HA and helped iron out architectural details required to handle volume of DAS Mesh IP devices.
• Part of the cloud migration team working with architects and IT to plan to move to GCP cloud.
• Owned the execution of KPIs for the programs and successfully delivered on time.
• Drove flagship POC for Cisco WiSun devices and its integration in enterprise Landis+Gyr system.
• Worked with IT and engineering to adopt efficient storage technology to provide optimal performance and cost-effectiveness.
• Worked with engineering teams on TLS metrics to support customer performance requirements.
• Led effort to build in-house deployment tool for production which has tremendously decreased deployment time and overall complexity.
• Spearheaded defect gap analysis and helped implement a process to improve the quality of the product iteratively.
• Played a vital role in system integration during M&A of MDMS product.
• Coordinated with automation engineers to setup continuous automation cycles.

• As point of contact for prime customers, delivered solution with 200% higher throughput by influencing implementation of multiple services with queues and batching in place.
• As scalability lead, guided the integrated solution to meet the SLAs, communicated results to external & internal executives.
• Applied agile methodology to shorten cycle time and achieve target margins using TFS.
• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.

Landis+Gyr

• Spear-headed setting-up scalability system and developed it to a full-scale system after forecasting complications during software trials of legacy software solution.

Healthsouth

• Managed performance improvement of Online Transactions & Batch processes. Spearheaded testing of the newly reimplemented web-based PeopleSoft 9.0.

Enterpulse

• Developed and executed comprehensive test plans and workforce breakdown structures including requirement gathering, creating data sets, defect management, and reporting in Test Director, for complete systems of AdvanceMe portal to deliver a successful product.

Bellsouth

• Executed black box testing on the BCS application and its ADSL error control algorithm. Responsible for testing via Waterfall and Agile processes in order to carry out varied testing practices, using Entrance and Exit Criteria as a benchmark.

Cingular Wireless

• Liaised between development and QA as part of the SI team. Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients for the Pricing module.

Accenture

• For the BellSouth Long Distance(BSLD) eRepair application assessed business requirements, technical requirements and user definition documents, ran UAT and soak/stress testing.