Bineesha Adhikari
Cary,DC
Summary
Results-driven Store Manager with expertise in customer service, team training, and operational efficiency. Proven ability to enhance customer experiences and improve team performance.
Overview
6
6
years of professional experience
Work History
Store Manager
Momo House
Raleigh, NC
07.2025 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Store Manager
7/Eleven
Cary, NC
03.2023 - 07.2025
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff, enhancing team performance and customer service quality.
- Implemented inventory management practices, reducing shrinkage and improving stock accuracy.
- Developed promotional strategies to increase sales and enhance customer engagement.
Starbucks Barista
Target
Raleigh, NC
10.2021 - 02.2023
- Prepared high-quality espresso beverages following standardized recipes and customer preferences.
- Assisted customers in selecting products, enhancing overall shopping experience through personalized service.
- Maintained cleanliness and organization of coffee bar, ensuring compliance with health and safety regulations.
- Trained new baristas on equipment operation, beverage preparation techniques, and customer service standards.
Cashier/Junior Sandwich Artist
Little King
Omaha, NE
01.2021 - 06.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced funds at shift end.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
Cashier
Walmart
Omaha, NE
10.2020 - 12.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained accurate cash drawer balances throughout shifts.
- Handled returns and exchanges, ensuring compliance with store policies.
Cashier
HyVee
Omaha, NE
01.2020 - 03.2020
- Collaborated with team members to improve service delivery standards.
- Trained new cashiers on register operations and customer service techniques.
- Implemented strategies to reduce wait times during peak hours.
- Contributed to store merchandising by organizing promotional displays effectively.
Education
High School Diploma - Marketing
Western Governors University
Salt Lake City, UT08-2028
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Momo House
07.2025 - Current
Store Manager
7/Eleven
03.2023 - 07.2025
Starbucks Barista
Target
10.2021 - 02.2023
Cashier/Junior Sandwich Artist
Little King
01.2021 - 06.2021
Cashier
Walmart
10.2020 - 12.2020
Cashier
HyVee
01.2020 - 03.2020
High School Diploma - Marketing
Western Governors University