BING SPITLER

• Sergeant, Main Post Finance Office, Ft. Hood, Texas. Led team of military and civilians in out processing of 2,500 military personnel leaving service within 2 months.
• Carried out day-day-day duties accurately and efficiently paying out over $12 million to separating military personnel.
• Identified issues, analyzed information and provided solutions to problems by researching and successfully clearing 240 accounts payable files and paying out $75,000 in unresolved client accounts.
• Participated in 8-man team-building activities to enhance working relationships.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity while moving from Accounts payable to Out Processing section.
• Created plans and communicated deadlines to ensure projects were completed on time.
• Proved successful working within tight deadlines and fast-paced atmosphere

• Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels for large restaurant in Cincinnati, Ohio which reduced employee turn over by 10%.
• Developed and implemented strategic updates to staffing operations to solve issues affecting efficiency, profitability and production resulting in 50$ better hiring decisions.
• Worked with department heads to stay current on needs and offer high-level support for day-to-day operations.
• Oversaw large-scale staff recruitment and development initiatives for two Fortune 500 companies to keep workforce skilled and effective.

• Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations for undergraduate, graduate and over 1,000 adult learners.
• Evaluated and revised 25 lesson plans and course content to achieve student-centered learning at corporate training level.
• Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
• Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
• Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
• Used exams, quizzes and assignments to assess student comprehension.

• Negotiated new annual contracts and service agreements with vendors to achieve prime pricing reductions.
• Provided exceptional counseling, case management, education and job training to diverse student client base. Established new customer service and problem resolution processes to improve client satisfaction rates.
• Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
• Worked closely with organizational leadership and board of directors to strategically affect operational direction.
• Created promotional materials and provided insightful information to social media, websites and print media to educate public.
• Drove strategic improvements to enhance operational and organizational efficiencies.
• Directed $2.5 million Heritage Village Museum located in Cincinnati, Ohio.
• As executive director, directed recovery and stabilization of failing 14-acre 19th century village museum, maintained high level of income as well as initiated largest growth of museum in 20 years.
• Instructed over 4,000 visitors in 19th century history of Ohio and nation.
• Interpreted historic village to 1,000 5th through 8th graders.
• Improved community relations resulting in 25% increase in grants and donations.
• Actively lead community relations effort resulting in greater advertising and exposure.
• Provided exceptional counseling, case management, education and job training to diverse client base
• Negotiated new annual contracts and service agreements with vendors to achieve prime pricing

• Directed 26 professional recruiters within Employment and Staffing Department of Fifth Third Bank.
• Responsible for annual hiring of approximately 2,000 new exempt and non-exempt bank employees.
• Conducted staff training resulting in building high-performance recruiting team
• Directed employment offices of two corporate mergers and acquisitions.
• Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget
• Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning
• Assisted company executives during decision-making process by compiling daily reports to suggest corrective action
• Monitored office workflow and administrative processes to keep operations running smoothly
• Analyzed business needs while soliciting customer feedback for process improvements

Discovered, researched and wrote the biography of James Madison Cutts, Captain, US Army, who was awarded a Medal of Honor for action in three separate battles of the Civil War.

Hero of the Republic, the Biography of Triple Medal of Honor Winner, James Madison Cutts, Jr

• Maintained informative social media to help further storylines and promote future events.

• Over twenty-seven year period worked in sales, sales and management training, and staffing for This Fortune 500 global corporation.
• Responsible for strategic planning and hiring of all professional employees ranging from new college graduates to executive level positions
• Consulted with major business unit leaders regarding recruiting strategies and programs
• Directed worldwide recruiting of over 200 professionals annually
• Directed employee satisfaction survey for 20,000 employees worldwide resulting in a corporate-wide employee feedback program and improved employee relations
• Awarded U.S Department of Labor, EVE Award for minority recruiting
• Awarded company’s highest award for personal quality performance - 1997.