Bipasayna Adhikari
Malden,MA
Summary
Enthusiastic Junior Business Analyst with a passion for continuous growth and a solid foundation built over 2.5 years in the field. Eager to contribute and learn, I specialize in identifying and implementing process improvements, resulting in a commendable 10% reduction in project delivery time. Proficient in crafting and executing comprehensive testing plans, leading to a noteworthy 90% success rate and a 10% increase in revenue. Committed to ongoing learning, I am excited about embracing new challenges and driving impactful outcomes in the evolving landscape of business analysis.
Overview
3
3
years of professional experience
Work History
Junior Business Analyst
Neoteric Nepal Pvt. Ltd.
Lalitpur, Bagmati
09.2020 - 04.2022
- Developed and managed a new Internet Service Provider in Nepal (CG NET), resulting in an 80% success rate, and 48% growth in new customer acquisition.
- Assisted in collaborating with DC, POPs, Business, and Technical teams to define and analyze requirements, and developed project documentation.
- Created process flows and user stories to document system requirements and design solutions.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Developed reports using SQL queries to track progress against key performance indicators.
- Assisted in monitoring project timelines and budgets by tracking milestones, deliverables, and tasks by using JIRA, and MS Excel.
- Assisted in collaboration with cross functional teams to identify and implement process improvements, resulting 25% increase in customer satisfaction.
- Assisted JAD sessions with internal teams and product owner, resulting 85% clarity and effective communication.
Junior Business Analyst
LeanTask Pvt. Ltd.
Lalitpur, Bagmati
05.2019 - 08.2020
- Worked on a website and internal software development project called "Agni Aastha Mahindra", resulting 80% success rate and a 60% increase in customer acquisition.
- Gathered requirements that are necessary to understand the client's needs and to meet the project's goals.
- Created test cases by analyzing business, functional, and system requirements and diagrams during the design phase of projects that achieved 90% accuracy of the goals the business wanted to achieve.
- Created project document outlining timelines, goals, milestones, deliverables, and resource allocations and managed them using JIRA and Excel.
- Facilitated JAD sessions with cross-functional teams to gather ideas and eliminate queries for improving operational efficiency.
- Designed surveys to collect feedback from customers on product features and usage patterns.
- Communicated project updates regularly to stakeholders at all levels within the organization.
Education
MBA in Business Analytics -
Southern New Hampshire University
12.2024
Bachelor in Information Management System -
St. Xavier's College, Tribhuvan University
12.2019
Skills
- Technical skills: Excel, Tableau, Power BI, HTML, Jason, XML, MS SQL, CSS, Java Script etc
- Requirements Gathering: JIRA
- Effective Communication
- Quality Assurance
- Team Management
- Strategic Planning
- Gap Analysis
- Workflow Analysis
- Microsoft Office Suite
- Project Management
- Time Management
Languages
English
Professional
Hindi
Limited
Nepali
Professional
Timeline
Junior Business Analyst
Neoteric Nepal Pvt. Ltd.
09.2020 - 04.2022
Junior Business Analyst
LeanTask Pvt. Ltd.
05.2019 - 08.2020
MBA in Business Analytics -
Southern New Hampshire University
Bachelor in Information Management System -
St. Xavier's College, Tribhuvan University
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